Knexus Customer Services
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Trend Analysis
- Text Analysis
- Multi-Channel Collection
- Feedback Management
- Dashboard
- Customer Segmentation
- Analytics
Pricing Info
Pricing Info
Knexus offers four enterprise pricing packages for users to choose from. Choose the best plan for your business, and contact the vendor for a quote:
Starter Plan
- 3 users
- 10 GB bandwidth (monthly)
- 80 GB storage (monthly)
- Customer support via email
- Product training – 0.5 trainer day
Pro Plan
- 6 users
- 25 GB bandwidth (monthly)
- 200 GB storage (monthly)
- Customer support via email/phone
- Product training – 1 trainer day
Pro+ Plan
- 12 users
- 50 GB bandwidth (monthly)
- 400 GB storage (monthly)
- Product training – 2 trainer day
Enterprise Plan
Solution and pricing based on your company-specific requirements.
Integrations
Integrations
Knexus easily integrates with other tools such as your brand’s CRM, DAM, CMS, and marketing automation software via the flexible API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Office Depot, Hilton, Sage, GlaxoSmithKline
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Knexus Customer Services is a platform that enables customer service teams to distribute personalized content experiences to any digital touchpoint.
Company Email
Contact No.
Company's Address
212 West 22nd Street, Suite 6B,
New York, NY 10011
USA
Knexus Customer Services Comparisons
Popular Knexus Customer Services Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Retention management
- Multi-channel surveys
- Service communication analysis
- Behavioral tracking
- Online and social media reputation tracking and improvement
- Customer knowledge improvement
- Multi-channel feedback collection
- Facebook and twitter specific parameters
- External experience data
- Google alerts
- Recovery management
- Retention marketing
- CLV predictions
- Experienced based segmentation
- CX analysis
- Adaptable and scalable
- Self-service platform
- Data export
Pricing Info
CXQuest’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
CXQuest integrates with the following business systems and applications:
- Trello
- Google Calendar
- Slack
- Webhooks, IMAP and Email by Zapier
- Pipedrive
- WordPress
- Evernote
- Typeform
- Google Contacts
- ActiveCampaign
- Infusionsoft
- Hubspot
- Asana
- Dropbox
- Salesforce
- Zendesk
- Eventbrite
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Allianz, Hilton, STAMFORD Tyres
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SaaS, big-data software for enterprises, customer experience and retention management, multi-channel surveys, behavioral and online reputation tracking.
Company Email
Contact No.
Company's Address
2701 S Bayshore Drive, #303
Coconut Grove, FL 33133
USA
CXQuest Comparisons
Popular CXQuest Alternatives
You shouldn’t expect only a wide array of features and adjustable pricing packages from a popular Customer Experience Management Software. Almost as important as main features is a trustworthy customer support. You want to make sure that if you have any questions about Knexus Customer Services or CXQuest, or you struggle with some problems, or perhaps you’ll want to request a specific update or functionality useful to your company you can count on a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are offered. It’s also a significant advantage if you are able to benefit from individual training or at least an FAQ you can use.
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