Kixie
vsFocalScope
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Click to Call
- Voicemail Drop
- Power Dialer
- Lead Caller
- Automatic Call Recording
- Automatic Local Presence Dialing
- Real-time Call Coaching
- Call Dispositions
- Searchable Call History
- Call Reporting & Analytics
- Sales Leaderboard
- International Numbers & Calls
- Customizable Call Routing
- Virtual Receptionist
- Transfer & Hold Calls
- Presence Management
- Greetings & Call Hold Music
- Extensions
- Desk Phones & Mobile Phones Integration
- Find Me/Follow Me
- CRM Integration
- API Integration
Pricing Info
Pricing Info
Kixie has three options for enterprise pricing that are designed to meet the needs of different-sized businesses. The details for these packages are outlined below to help you decide.
Basic – $15/user/month
- Web Dialer
- Click to Call
- Find Me/Follow Me
- Presence Management
- Email Support
Integrated – $35/user/month
- All Basic Features
- IVR Auto-attendant
- Ring Groups
- Dashboard Login
- Reporting Dashboard
- Call Recording
- Missed Call Alerts
- Call Disposition Logging
- CRM Integration
- New Lead Creation
- Onboarding Resources
Enterprise – $65/user/month
- Progressive Caller ID
- Lead Caller
- Custom Call Dispositions
- Voicemail Drop
- SMS Messaging
- SMS Templates
- Integration API
- Slack Integration
- Dedicated Account Manager
- Desk Phones
- Mobile Apps
- Training
- Coaching Tools
Integrations
Integrations
Kixie PowerCall can integrate with the following solutions:
- Salesforce
- Pipedrive
- Zoho CRM
- Pipeline Deals
- HubSpot
- Insightly
- Contactually
- Zendesk
- Capsule
- AmoCRM
- Nutshell
- Signpost
- Highrise
- Prosperworks
- Slack (Enterprise Only)
API integration is also available for Enterprise plan subscribers.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BloomNation, Jewelscent, ChemDry
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intelligent voice call software that increases your sales team’s productivity with high fidelity and feature-rich telephony.
Company Email
hello@kixie.com
Contact No.
Company's Address
Kixie, Inc.
202 Bicknell Ave., Ground Floor
Santa Monica, CA 90405
USA
Kixie Comparisons
Popular Kixie Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Shared Team Inbox
- Threaded Email Conversations
- Smart Email Signatures
- Personal Email Accounts
- Rules To Filter Emails
- Agent-to-Agent Chat
- Canned Email Response Templates
- Agent Collision Alert
- Internal Notes on Ticket
- Ticket Activity Log
- Schedule Recurring Tickets
- Global Search
- Lookup Customer Data
- Unlimited Live Chat Channels
- Canned Live Chat Responses
- Customizable Live Chat signup forms and templates
- Live Chat History and Transcripts
- Pro-active Live Chat
Pricing Info
FocalScope offers four SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
Small Cloud – $9/agent/month
- Up to 2 agents
- Up to 2 Email Addresses
- 2 GB storage
- Email Ticketing
- Live Chat
- 24/5 Support
Cloud – $39/agent/month
- All Small Cloud features
- Unlimited Agents
- Unlimited Email Addresses
- 30 / 60 / 90 GB storage
- Customer Portal
- Satisfaction Survey
- Twitter and Facebook
- Multibrand Support
- Reporting and Dashboards
On-Premise – $39/agent/month
- All Cloud features
- Unlimited GB
- Dedicated Server
- Dedicated IP Address
- Access to SQL Database
- VPN (IPSEC)
Phone System – Built-in Add-on
- Multiple Phone Lines
- Multi Country Support
- Welcome Greetings
- Waiting Music
- IVR Phone Trees
- Business Hours
- Phone Queues
- Call Rules
- Transfer Calls
- Call Back
- Click To Dial
- Call Recording
- Voicemail
- Agent Screen Pop Up
- Ticket Creation
- SIP Trunk
- Reporting and Dashboard
- 24/7 Support
Integrations
FocalScope integrates with the following business systems and applications:
- Lotus Notes
- Exchange
- Gmail
- Office 365
- Twutter
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, American Express, Singtel
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
FocalScope is a robust, feature-rich email ticketing and live chat platform that is based in the cloud.
Company Email
sales@focalscope.com
Contact No.
Company's Address
171 2Nd Street, Suite 300
Commack, New York 11765
USA
FocalScope Comparisons
Popular FocalScope Alternatives
It may not always be sufficient to just compare Kixie and FocalScope against each other. While specific functionalities, pricing and customer reviews are all crucial and should be included when making a final choice, you should also take a look at the recognition and awards claimed by each product. Frequently a less known product may turn out to be a great choice that was a winner of many SaaS awards such as our Exceptional Customer Support Award which proves that despite smaller market popularity it’s a worthy contender to the services that rule the market.
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