What is better Kixie or CallTrackingMetrics? With a wide range of functions, pricing, conditions, and more to evaluate, determining the best Customer Support Software for your business is challenging. But by working with our system, it's easy to match the characteristics of Kixie and CallTrackingMetrics together with their general score, respectively as: 7.7 and 8.3 for overall score and N/A% and 90% for user satisfaction.
You can also evaluate them feature by feature and find out which software is a more effective fit for your enterprise. Don’t forget to ask for a demo first prior to subscribing to see how the solution works in real setting.
Our team put a lot of effort to review all popular Call Center Software services available out there, but among them these three deserved our special attention: Zendesk, JustCall, Freshdesk Contact Center.
Kixie has three options for enterprise pricing that are designed to meet the needs of different-sized businesses. The details for these packages are outlined below to help you decide.
CallTrackingMetrics supports the following integrations:
Google Analytics
Google AdWords
WordPress
Zapier
Kissmetrics
Optimizely
HubSpot
Salesforce
Stripe
CAKE
Marin
Marketo
Kenshoo
Unbounce
Bizible
Maxymise
Aquisio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ACADIA Healthcare, SearchKings, Morgan&Morgan
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust call tracking and call center software that automatically tracks, analyzes, and reports calls and tracking sources to improve ROI and marketing campaign.
No Customer Support Software will be perfect enough to cater to all the requirements of a specific team. Though main functionalities of Kixie and CallTrackingMetrics are obviously a priority you should also carefully analyze the integrations provided by a given service. In many cases your team will already be making use of other types of B2B software in your company and it’s much better to select products that integrate well with one another. If you do that you can ensure a smooth transfer of information between your teams and services, which can considerably reduce time devoted to migrating between one service and the next.
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