What is better Kapdesk or Deskun? Specific organizations require different types of Help Desk Software. To understand well which service meets your requirements, think of reviewing various options feature by feature an taking into consideration their terms and costs. Furthermore, you can get a quick idea of their general efficiency and customer feedback by having a look at our smart scoring system.
The results are: Kapdesk (8.0) vs. Deskun (8.0) for general quality and performance; Kapdesk (100%) vs. Deskun (100%) for user satisfaction rating. Analyze their strong and weak points and see which software is a more sensible choice for your company. One simple but effective way is to write the advantages and disadvantages of both solutions side by side and check which app has more benefits.
Those of you who are pressed for time or would like to get a Help Desk Software recommendation from our team might want to investigate these top choices for the current year: Freshdesk, Salesforce Service Cloud, Zendesk.
Kapdesk is designed to integrate with a wide range of popular CRM systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
Deskun integrates with the following business systems and applications:
Gmail
Facebook
Facebook Messenger
Twitter
Viber
Skype
VK
Telegram
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
Both Kapdesk and Deskun were evaluated by a group of independent SaaS experts who conducted a full study of all important elements of each product. Their ultimate score was prepared by means of unique SmartScore algorithm that provides a separate partial score to every component including: main functionalities, customer support, mobile support, security, client satisfaction and reviews in other media. Here at FinancesOnline we know useful features are not the only aspect important to a company so we make sure we pay attention to all facets of a solution prior to calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
