What is better Kapdesk or AzureDesk? If you need an efficient CRM Software product for your company you should take time to assess various options. It doesn’t have to be tricky, and can be as straightforward as matching their traits in a table like the one below. You will also get a brief idea how each product functions. For instance, on this page you can see Kapdesk’s overall score of 8.0 and compare it against AzureDesk’s score of 8.0; or Kapdesk’s user satisfaction level at 100% versus AzureDesk’s 100% satisfaction score.
The comparison will allow you to spot the strengths and weaknesses of each program, and decide which matches your requirements better. On top of the robust features, the software that’s simple to grasp and use is always the better product.
Currently, the leading services in our Help Desk Software category are: Freshdesk, Zendesk, Salesforce Service Cloud.
Kapdesk is designed to integrate with a wide range of popular CRM systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
AzureDesk offers seamless integrations with third-party systems such as:
JIRA
Slack
Smooch.io
Zendesk
Asana
Olark
Freshbooks
Chargedesk
Chatlio
Developer API is also available to connect this system to a variety of applications and business systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service and deliver positive customer experience. This help desk platform automatically converts emails into tickets. It also has collaboration tools that allow agents to solve tickets together in a timely manner.
Company Email
support@azuredesk.co
Contact No.
Company's Address
3111 New Jersey 38 #11-323
Mount Laurel, New Jersey 08054
USA
Both Kapdesk and AzureDesk were reviewed by a group of independent B2B experts who carried out a thorough study of all core aspects of each app. Their ultimate rating was calculated by means of unique SmartScore system which gives a separate partial score to each component including: main functionalities, customer support, mobile device support, security, customer satisfaction and reviews in other media. We know useful features are not the only factor crucial to a company so we make an effort to pay attention to all facets of a solution prior to giving it a final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
