JivoChat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customer Service Quality Rankings
- Multi-Language Support
- Unlimited Chats
- Pageview Histories
- Pointers for Directing Visitors
- Mobile Chat Widgets
- Agent-to-Agent Chat
- Location-Based Customer Distribution
- Visitor Monitoring
- Chat Targeting
- Offline Contact Forms
- Time Charts
- Multi-Department Support
- Canned Responses Support
- Chat Transfer
- Spell Checker
- Emailed Daily Performance Reports
- Color-Coded Charts
- Chatlogs
- Hotkeys
- Blacklists
- Integrations
- Mobile Optimization
Pricing Info
Pricing Info
JivoChat is available in the following payment plans
Free
- Unlimited chats and websites
- Customizable chat in 20 languages
- Desktop, Mobile and Browser agent apps
- 24/7 customer support
Professional – $10/agent/month
- Unlimited chats and websites
- Customizable chat in 20 languages
- Desktop, Mobile and Browser agent apps
- 24/7 customer support
- Proactively start chats using smart triggers
- Complete visitor info with social profiles
- Canned responses with an automatic helper
- Chat transfer between agents
- Monitor website visitors in real time
The Professional Plan features a free 14-days trial plan.
Integrations
Integrations
JivoChat integrates with the following systems and applications:
- Google Analytics
- Shopify
- Joomla
- WordPress
- Magento
- amoCRM
- Ecwid
- Bitrix24
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bouncy Castle Network
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A very efficient, yet affordable live chat platform you can purchase on a off-the-shelf price, and still manage to serve an unlimited number of clients.
Company Email
info@jivochat.com
Contact No.
Company's Address
JivoSite, Inc.
525 W. Remington Drive
Sunnyvale, CA 94087
USA
JivoChat Comparisons
Popular JivoChat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Analytics
- Automatic ticket distribution
- Automation (time and event based rules)
- Departments, tags, and filters
- Easy-to-use interface
- Gamification
- Help center
- Hybrid tickets
- Intelligent spam filter
- Knowledge base
- Live chat
- Mobile ready
- Multichannel support (voice, email, live chat, Facebook, and Twitter)
- Multilingual
- Service-level Agreement (SLA)
- Ticketing system
- Twilio voice integration
- Unlimited agents
Pricing Info
The pricing for getReply is 3¢ per reply to customer’s question. The service is free for up to 100 replies/month.
Features offered include:
- Unlimited agents
- Unlimited features
- Unlimited contacts
- You can cancel at any time
- 24/7 support (email, live chat)
Integrations
getReply integrates with the following business apps:
- 3DCart
- Artinic
- Adobe Business Catalyst
- AWeber
- CS-Cart
- Drupal
- Expression Engine
- GetResponse
- Highrise
- Joomla
- Weebly
- MailChimp
- Magento Go
- Nicereply
- Opencart
- PrestaShop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
getReply is a multi-channel, web-based customer service software which helps you offer customer support through multiple channels.
Company Email
support@getreply.com
Company's Address
616 Corporate Way
STE2 4000
Valley Cottage, NY 10989
USA
getReply Comparisons
Popular getReply Alternatives
In case you continue having doubts about which service will work best for your company it may be a sound idea to check out each service’s social metrics. These metrics are quite often an indicator of how popular a given app is and how large is its online presence. For instance, in case of Facebook JivoChat has 4752 likes on their official profile while getReply profile is liked by 0 people.
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