What is better JitBit HelpDesk or EasyVista? Different organizations demand different types of Help Desk Software. To understand well which service meets your needs, think about comparing various solutions feature by feature along with their conditions and costs. Likewise, you will get a quick idea of their general effectiveness and customer feedback by having a look at our smart scoring system.
The results are: JitBit HelpDesk (9.2) vs. EasyVista (7.8) for general quality and efficiency; JitBit HelpDesk (100%) vs. EasyVista (100%) for user satisfaction rating. Analyze their high and weaker points and decide which software is a more sensible choice for your company. One simple but effective tactic is to write the pros and cons of both applications side by side and find out which solution is better.
Currently, the most significant services in our Help Desk Software category are: Salesforce Service Cloud, Freshdesk, Zendesk.
JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades. On-Premise HelpDesk Ticketing System Pricing:Small – $1699
Supports Up to 10 Agents
Free Upgrades Within 1 Year
Perpetual License
Company – $3499
Supports Up to 20 Agents
Free Upgrades Within 1 Year
Perpetual License
Native iOS and Android Applications
API, SAML
Enterprise – $4999
Supports an Unlimited Number of Agents
Free Upgrades Within 1 Year
Perpetual License
Native iOS and Android Applications
API, SAML
Source Codes
GIT-Access to Latest Code Updates
Expedited Support
SaaS Help Desk PricingFreelancer – $29/month (billed monthly) or $24.92/month (billed annually)
Supports 1 Agent
500MB Storage Space
Upgrade/Downgrade Anytime
Startup – $69/month (billed monthly) or $59.25/month (billed annually)
Supports Up to 4 Agents
1GB Storage Space
Native iOS and Android Applications
Upgrade/Downgrade Anytime
Company – $129/month (billed monthly) or $108.25/month (billed annually)
Supports Up to 7 Agents
5GB Storage Space
Native iOS and Android Applications
Personal Domain
Downloadable Backups
Upgrade/Downgrade Anytime
Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)
JitBit Helpdesk can integrate with a wide variety of applications and business systems. Among the products it can support are:
JIRA
Outlook
Exchange
Dropbox
Slack
Github
Hipchat
Bitbucket
Zapier
Google Drive
Azure Active Dirctory
Trello
Harvest
Asana
Wordpress
Visual Studio Online
Azure DevOps/TFS/Visual Studio Online
Highrise
GitLab
Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, HP, and ESPN
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust help desk application designed to help users track support tickets and emails in the most efficient way possible. The platform uses machine learning technology to streamline support request monitoring and automate repetitive back-office tasks. A simple, clutter-free interface ensures easier navigation and improved productivity for customer support agents.
It may not always be enough to simply compare JitBit HelpDesk and EasyVista with each other. While specific functionalities, cost and user experience are all important and should be considered when making a final choice, you should also pay attention to the recognition and awards claimed by every app. Very often a less popular solution may turn out to be an excellent choice that was a winner of many B2B awards such as our Great User Experience Award which shows that regardless of limited market presence it’s a significant contender to the services that rule the market.
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