What is better JitBit HelpDesk or VIZOR? It’s easy to our scoring system to provide you with a general idea which Help Desk Software product is better for your company. For overall product quality, JitBit HelpDesk received 9.2 points, while VIZOR gained 8.0 points. At the same time, for user satisfaction, JitBit HelpDesk scored 100%, while VIZOR scored 98%.
Specifics of their features, tools, supported platforms, customer service, plus more are available below to give you a more accurate assessment. Don’t forget to purchase only the features your business requires to avoid wasting money for tools which are redundant.
At the moment, the top solutions in our Help Desk Software category are: Zendesk, Freshdesk, Salesforce Service Cloud.
JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades. On-Premise HelpDesk Ticketing System Pricing:Small – $1699
Supports Up to 10 Agents
Free Upgrades Within 1 Year
Perpetual License
Company – $3499
Supports Up to 20 Agents
Free Upgrades Within 1 Year
Perpetual License
Native iOS and Android Applications
API, SAML
Enterprise – $4999
Supports an Unlimited Number of Agents
Free Upgrades Within 1 Year
Perpetual License
Native iOS and Android Applications
API, SAML
Source Codes
GIT-Access to Latest Code Updates
Expedited Support
SaaS Help Desk PricingFreelancer – $29/month (billed monthly) or $24.92/month (billed annually)
Supports 1 Agent
500MB Storage Space
Upgrade/Downgrade Anytime
Startup – $69/month (billed monthly) or $59.25/month (billed annually)
Supports Up to 4 Agents
1GB Storage Space
Native iOS and Android Applications
Upgrade/Downgrade Anytime
Company – $129/month (billed monthly) or $108.25/month (billed annually)
Supports Up to 7 Agents
5GB Storage Space
Native iOS and Android Applications
Personal Domain
Downloadable Backups
Upgrade/Downgrade Anytime
Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)
JitBit Helpdesk can integrate with a wide variety of applications and business systems. Among the products it can support are:
JIRA
Outlook
Exchange
Dropbox
Slack
Github
Hipchat
Bitbucket
Zapier
Google Drive
Azure Active Dirctory
Trello
Harvest
Asana
Wordpress
Visual Studio Online
Azure DevOps/TFS/Visual Studio Online
Highrise
GitLab
Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, HP, and ESPN
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust help desk application designed to help users track support tickets and emails in the most efficient way possible. The platform uses machine learning technology to streamline support request monitoring and automate repetitive back-office tasks. A simple, clutter-free interface ensures easier navigation and improved productivity for customer support agents.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
Every time you choose a service that you believe will work best for your team you shouldn’t only pay attention to what experts have to say about it. In many cases individual experience with the service will vary, depending on specific preferences and needs. That’s why in our reviews we also provide our User Satisfaction Rating for every software to give you a reliable impression of how real users of JitBit HelpDesk and VIZOR evaluate their experience with the software. Our system is built around advanced analysis of product appearances on other websites, social networks and blogs, so you are going to get a full and reliable picture of what other people think about each product. In this case JitBit HelpDesk has a total satisfaction rating at 100% while for VIZOR 98% of people express they had a positive experience with it.
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