Jabber
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Forward on No Answer
- Call Forward on Busy
- Call Queuing
- Call Parking
- Call Retrieval
- Call Recording
- Call On Hold
- Caller ID
- Blocking
- Caller ID on waiting
- Calling Cards
- Conferencing
- Distinctive Ring
- Do Not Disturb
- E911
- Flexible Extension Logic
- Interactive Directory Listing
- Music On Hold/Transfer
- Overhead Paging
- Privacy
- Remote Call Pickup
- Roaming Extensions
- Supervised Transfer
- Talk Detection
- Time and Date
- Voicemail to Email
- Voicemail Grouping
- Stutter dialtones
- Visual Indicators
- Grayscale Status Icons
- Screen Reader Support
- Keyboard Shortcuts for Calls and Messages
- Screen Captures
- Call Controls
- Contact Lists
- Verification Menus
Pricing Info
Pricing Info
Cisco Jabber is available on a quote basis. You can contact the vendor for pricing details or to request a quote.
Integrations
Integrations
Cisco’s Jabber integrates easily with multiple business systems and applications. Both the on-premise version and the cloud-hosted one integrate with:
- SharePoints
- IBM Connections
- IBM Notes
- SAP
- Google Calendar
- Office 365
- SAP Jam
- WebEx
- Exchange
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Jabber is an instant messaging software that allows you to make quick phone calls using your ethernet location and ensures reliable communication with little bandwidth. It uses Extensible Messaging and Presence Protocol that offers greater security and encryption.
Company Email
juser@jabber.org
Contact No.
Company's Address
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA, 95134-1706
USA
Jabber Comparisons
Popular Jabber Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
support@talkdesk.com
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
Talkdesk Comparisons
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You don’t want simply a broad array of useful tools and scalable pricing packages from a popular Communications Software. Almost as important as main features is a trustworthy customer support. You want to make sure that when you have any questions about Jabber or Talkdesk, or you run into a problem, or maybe you’ll want to request a specific update or functionality useful to your team you can rely on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are available. It’s also a significant advantage if you can benefit from individual training or at least an FAQ you can use.
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