Jabber
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Forward on No Answer
- Call Forward on Busy
- Call Queuing
- Call Parking
- Call Retrieval
- Call Recording
- Call On Hold
- Caller ID
- Blocking
- Caller ID on waiting
- Calling Cards
- Conferencing
- Distinctive Ring
- Do Not Disturb
- E911
- Flexible Extension Logic
- Interactive Directory Listing
- Music On Hold/Transfer
- Overhead Paging
- Privacy
- Remote Call Pickup
- Roaming Extensions
- Supervised Transfer
- Talk Detection
- Time and Date
- Voicemail to Email
- Voicemail Grouping
- Stutter dialtones
- Visual Indicators
- Grayscale Status Icons
- Screen Reader Support
- Keyboard Shortcuts for Calls and Messages
- Screen Captures
- Call Controls
- Contact Lists
- Verification Menus
Pricing Info
Pricing Info
Cisco Jabber is available on a quote basis. You can contact the vendor for pricing details or to request a quote.
Integrations
Integrations
Cisco’s Jabber integrates easily with multiple business systems and applications. Both the on-premise version and the cloud-hosted one integrate with:
- SharePoints
- IBM Connections
- IBM Notes
- SAP
- Google Calendar
- Office 365
- SAP Jam
- WebEx
- Exchange
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Jabber is an instant messaging software that allows you to make quick phone calls using your ethernet location and ensures reliable communication with little bandwidth. It uses Extensible Messaging and Presence Protocol that offers greater security and encryption.
Company Email
juser@jabber.org
Contact No.
Company's Address
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA, 95134-1706
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
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Every time you select a app that you believe will be an actual asset for your company you shouldn’t simply focus on what reviewers have to say about it. Very often personal experience with the service will vary, depending on your own preferences and work processes. That’s the reason why in our reviews we also give our User Satisfaction Rating for each app to give you a reliable impression of how real users of Jabber and 8x8 Call Center evaluate their contact with the software. Our system is built around detailed analysis of product appearances on other sites, social media and blogs, so you will get a comprehensive and credible landscape of what other clients think about every service. In this case Jabber got a total satisfaction rating at 90% while for 8x8 Call Center 78% of users say they had an enjoyable experience with it.
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