WhatConverts

NOAWARDS
YET
Pricing:
Starting from £19.98
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Capture a customer’s contact information
- Capture interactions between your agent and customer
- Customer reference Number
- During an interaction, your agent can create several service requests
- End-to-end customer management
- Raise service requests while on the phone with your customer
- Full access to the knowledge management
- Recorded interactions with the customers
- Send emails and texts to customer directly
Pricing Info
Pricing Info
Starter: £19.98 per user/month
- Service desk
- 2000+ pre-built forms
- Web forms
- 1 GB Storage
Standard: £29.98 per user/month
- Contact Centre
- Service Desk
- Customer Self Service
- 5 GB Storage
Professional: £69.98 per user/month
- Case Management
- Mobile Apps
- Mobile Worker
- 15 GB Storage
Enterprise: £89.98 per user/month
- Integration
- Full Branding
- Training
- 25 GB Storage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
iTouchVision Contact Centre offers a universal way of managing your customers’ accounts.
Company Email
contact@iTouchVision.com
Company's Address
6-8 Bonhill street London, EC2A 4BX United Kingdom
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Source Tracking
- Lead Management
- Campaign Management
- Track, Log, and Store Lead Conversions
- Store and Track Phone Calls, Web Form Leads and Chat Sessions
- Detailed Business Reports Based on Metrics
- Keyword and Campaign Data appended to each call received
Pricing Info
WhatConverts offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:
WhatConverts Plus Plan – $30/month
- $35/month usage credit
- Call tracking
- Phone numbers – local and toll-free
- Web Form and Transaction Tracking
- Keyword, Campaign, and Visitor Tracking
- Marketing Channel and Keyword Reporting
- Lead Management and Reporting
- Google Analytics and Adwords Integration
- API and Third Party Integrations
WhatConverts Agency Plan – $100/month
- $125/month usage credit
- Phone numbers – local and toll-free
- Call tracking
- All WhatConverts Plus features
- Unlimited accounts
- White-labeled subdomain
- Custom branded reporting & notifications
- Client management
- Account setup service
WhatConverts Enterprise Plan – by quote
- High volume customers with enterprise service and support
Integrations
Lead data from WhatConverts can be used for other applications to any purpose depending on the functionalities of the integrated app. Call Tracking data for example can be integrated with Google Analytics and imports keyword tracking into Google AdWords. Integration with Google Analytics is recommended for those who would want a deeper analysis of lead data from call, web form and chat tracking. For Google AdWords integration, this will analyze the traffic in a website that are coming from AdWords.
Other integrations include:
- Zapier
- Salesforce
- Zoho CRM
- Webhooks
- WordPress
- LiveChat
- Bing Ads
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bright Think Marketing, Studio98, Cybermark
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A well-supported customer relationship management (CRM) software that tracks leads generated from multiple channels, sources, and campaigns to implement better marketing strategies.
Company Email
support@whatconverts.com
Contact No.
Company's Address
8000 Corporate Center Drive, Suite 214
Charlotte, NC 28226
USA
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All the data, facts and reviews that we shared in this analysis were gathered from official vendor websites, promotional resources available online, actual experience from real customers as well as our personal everyday use of each service by an expert. We pay a lot of attention to extensively test every service, therefore we not only study it ourselves, but we also match our findings with opinions of other users from the SaaS community.
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