What is better iTouchVision Contact Centre or Salesforce CRM? With a wide range of functions, pricing, details, and more to compare, choosing the right CRM Software for your business is hard. But by using our system, it is simple to match the features of iTouchVision Contact Centre and Salesforce CRM including their general SmartScore, respectively as: 7.2 and 9.7 for overall score and N/A% and N/A% for user satisfaction.
You can also assess them feature by feature check out which program is a more suitable fit for your business. Keep in mind to ask for a trial version first prior to getting a plan to see how the program can benefit you in real scenarios.
At this time, the top services in our category are: .
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
If you are still having doubts about which service will be best for your company it may be a sensible idea to analyze each service’s social metrics. These metrics are quite often an indicator of how popular each app is and how big is its online presence. For example iTouchVision Contact Centre Twitter profile has currently 179 followers. At the same time Salesforce CRM Twitter is followed by 230499 people.
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