What is better iTouchVision Contact Centre or Salesforce CRM? If you’re experiencing a hard time deciding on the best CRM Software product for your company, we suggest that you compare and contrast the available software and find out which tool offers more positive aspects. In particular, here you can review iTouchVision Contact Centre (overall score: 7.2; user rating: N/A%) vs. Salesforce CRM (overall score: 9.7; user rating: N/A%) for their overall performance.
It's also possible to see which one provides more tools that you need or which has more flexible pricing plans for your current situation. Using a clear table to compare their features will significantly improve the odds of getting the appropriate product for your company. Take a closer look at other factors of the software for example if it’s easy to use, adaptability, scalability, and pricing options.
At this time, the top services in our category are: .
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
Every time you select a solution that you are sure will be an actual asset for your business you shouldn’t just pay attention to what experts have to say about it. In many cases individual experience with the service may be different, depending on specific preferences and requirements. That’s why in our reviews we also offer our User Satisfaction Rating for every app to give you an immediate overview of how real users of iTouchVision Contact Centre and Salesforce CRM evaluate their experience with the solution. Our system is based on advanced analysis of product mentions on other websites, social networks and blogs, so you are going to get a complete and reliable landscape of what other clients think about every software. In this case iTouchVision Contact Centre got a total satisfaction rating at N/A% while for Salesforce CRM N/A% of users claim they had an enjoyable experience with it.
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