What is better iTouchVision Contact Centre or Salesforce Service Cloud? When scouting for the right CRM Software for your company it is recommended that you assess the functions, rates, and other critical info concerning the product and vendor. Here, you can check the parallels and differences between iTouchVision Contact Centre (overall score at 7.2 and user satisfaction at N/A%) and Salesforce Service Cloud (overall score at 9.6 and user satisfaction at 97%).
You can also look at their unique details, like features, plans, rates, terms, etc. What is more, read the terms thoroughly for information on hidden fees, like, installation, independent customer service, upgrade fees, cloud storage fees, and others.
If you have to quickly identify the top according to our experts we suggest you try out one of these services: .
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
No CRM Software will be perfect enough to solve all the needs of a company. While key functionalities of iTouchVision Contact Centre and Salesforce Service Cloud are obviously a priority you should also thoroughly study the integrations provided by a given service. Very often you will already be using other types of B2B software in your company and it’s much better to opt for services that integrate well with one another. That way you will be able to be certain of a smooth transfer of data between your teams and services, which can considerably reduce time devoted to migrating between one product and the next.
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