iTouchVision Case Management
NOAWARDS
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Pricing:
Starting from £69.98
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customized forms with user-defined fields
- Workflow Automation
- Service Request Online For Employees
- Email Integration
- Instant Access To All Case Information
- Information Management
- 3rd Party Integration
- Calendar and Event Management
- Automated Time Recording
Pricing Info
Pricing Info
Case Management from iTouchVision is a major component of the iTouchVision Professional Plan priced at £69.98 per user / month. The plan also includes:
- Mobile Apps
- Mobile Worker
- 15 GB Storage
A 3-month free trial period is also available.
Integrations
Integrations
iTouchVision Case Management offers email integration as well as 3rd party integrations with systems that support diary and case management processes.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
iTouchVision Case Management is the platform of choice for many users that require a completely functional and reliable case management system.
Company Email
Contact@iTouchVision.com
Contact No.
Company's Address
6-8 Bonhill Street, London
EC2A 4BX
United Kingdom
iTouchVision Case Management Comparisons
Popular iTouchVision Case Management Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Single Inbox
- Self-Service Support
- Integrations
- Live Chat
- Help Desk System
- Contents & Gamification
Pricing Info
Sugester offers SMB and enterprise pricing options. Take a look at each plan’s overview below:
Free – $0
- 3 users
- 100 emails per month
Pro – $9/agent/month
- 5 users
- 1,000 email send limits per agent per month
- 1,000 clients or email lists
- 10 email boxes
- 30 projects
- 1 live chat
- 5GB per agent
- 10,000 tasks per month
- 5,000 live chat conversations
Max – $19/agent/month
- Unlimited users
- 5,000 email send limits per agent per month
- 20,000 clients or email lists
- 30 email boxes
- Unlimited projects
- 5 live chat
- 10GB per agent
- 30,000 tasks per month
- 10,000 live chat conversations
Enterprise – $39/agent/month
- Unlimited users
- 10,000 email send limits per agent per month
- 100,000 clients or email lists
- Unlimited email boxes
- Unlimited projects
- Unlimited live chat
- 30GB per agent
- Unlimited tasks per month
- Unlimited live chat conversations
Integrations
Sugester supports integration with the following eCommerce platforms, email systems and services, VoIP tools, and business applications:
- Volusion
- Shopify
- WooCommerce
- IAIShop (IdoSellShop)
- Prestashop
- BigCommerce
- SendGrid
- Gmail
- Mailgun
- EmailLabs.pl
- Plivo
- TeleCube.pl
- eBay
- WordPress
- Facturownia.pl
- GitHub
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA Insurance, City of Warsaw, Carrefour
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Sugester is a helpdesk and CRM software to leverage customer support.
Company Email
info@sugester.com
Contact No.
Company's Address
Sugester sp. z o.o.
21 Olesinska Street
Warsaw, 02-548
Poland
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Every time you compare various Customer Support Software software you shouldn’t simply analyze their list of features and available pricing plans. Keep in mind the app should be adjusted to your requirements and company so the more flexible their offer the better. Check what systems are supported by iTouchVision Case Management and Sugester and be certain you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, as this could be a key element for many firms.
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