Issuetrak
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Workflow & Task Management
- Email Notifications
- Installation & Upgrades
- Dashboard
- My Issues
- Knowledge Base
- Site Appearance
- Site References
- Issue, User, and Organization Fields
- Web-based Access
- Self-Registration
- Report Writer
- Searches and Saved Searches
Pricing Info
Pricing Info
Issuetrak offers two licensing options, Team and Support plans, and two hosting options, Cloud or On-Premise. A free online demo is also available.
Cloud – Team Plan
- $27/agent/month
- $291/agent/year
Cloud – Support Plan (agents + free unlimited users)
- $79/agent/month
- $876/agent/year
On-Premises Subscription
- Teams: $160/agent
- Support: $478/agent
On-Premises Perpetual
- Team: $212/agent (one-time payment)
- Support: $1059/agent (one-time payment)
All plans and deployment options offer these features:
- 24/7 phone, chat, and email support
- Custom forms and form templates
- Unlimited issues
- Task management
- Omnichannel issue submission
- Notifications
- Mass issue handling
- Reporting
- Issue automation and workflows
- Dashboards
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pepsi, 3M, Verizon, Philips, UPS, Canon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
IssueTrak is a web-based help desk software and customer support platform merged into one compact and powerful package.
Company Email
Contact No.
Company's Address
249 Central Park Avenue
Virginia Beach, Virginia 23462
Issuetrak Comparisons
Popular Issuetrak Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Collaborative modeling by specifying work-teams and work areas
- Reuse as well as share process model components
- Management of enterprise software rollout
- Compare as well as merge workflows with an intuitive interface
- Performing a gap analysis between your operational models
- Covering a big range of process improvement methods
- Ability to assign tasks to several work teams or assignees
- SaaS (Software as a Service) solution
- Supports ERP Implementation & Rollout
- Supports Process Modeling, Management, and Change & Improvement
- A triple modeling interface: graphical and tabular and tree
- Direct connectivity to ERP systems
- Document and automate process audits
- Automatic amendment of your flowcharts according to user changes
- Schedule and monitor different tasks of involved parties
- Monitor and control change requests
- A powerful searching as well as reporting module
- Email based notifications and alerts
- Complex workflow support
- Enables customization of application fields
Pricing Info
ProcessGene BPM is available by quote only. For pricing details contact the company directly.
Integrations
ProcessGene BPM integrates with the following applications.
- Oracle E-Business Suite
- SAP ERP
- Microsoft
- Citrix
- Infor (Baan)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Teva Pharmaceutical Industries, Keter Plastic Group, Clalit Health Services, Israel Defense Forces
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BPM software solutions for optimizing the processes of multi-subsidiary organizations.
Company Email
Company's Address
Topaz Building, Carmel-Gate Center
Advanced Technologies Industrial Area (Matam)
PO 6607, Haifa 31066, Israel
ProcessGene BPM Comparisons
Popular ProcessGene BPM Alternatives
You should keep in mind that while both Issuetrak and ProcessGene BPM may have a top quality range of features every app might be designed for a different business size. If you are studying different apps you should pay attention to a business type they are meant for. Certain features may scale up effectively for large enterprises but if you run a small or mid-sized company it’s usually better to refrain paying for customized functionalities that you may never have a chance to use.
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