Issuetrak
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Workflow & Task Management
- Email Notifications
- Installation & Upgrades
- Dashboard
- My Issues
- Knowledge Base
- Site Appearance
- Site References
- Issue, User, and Organization Fields
- Web-based Access
- Self-Registration
- Report Writer
- Searches and Saved Searches
Pricing Info
Pricing Info
Issuetrak offers two licensing options, Team and Support plans, and two hosting options, Cloud or On-Premise. A free online demo is also available.
Cloud – Team Plan
- $27/agent/month
- $291/agent/year
Cloud – Support Plan (agents + free unlimited users)
- $79/agent/month
- $876/agent/year
On-Premises Subscription
- Teams: $160/agent
- Support: $478/agent
On-Premises Perpetual
- Team: $212/agent (one-time payment)
- Support: $1059/agent (one-time payment)
All plans and deployment options offer these features:
- 24/7 phone, chat, and email support
- Custom forms and form templates
- Unlimited issues
- Task management
- Omnichannel issue submission
- Notifications
- Mass issue handling
- Reporting
- Issue automation and workflows
- Dashboards
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pepsi, 3M, Verizon, Philips, UPS, Canon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
IssueTrak is a web-based help desk software and customer support platform merged into one compact and powerful package.
Company Email
Contact No.
Company's Address
249 Central Park Avenue
Virginia Beach, Virginia 23462
Issuetrak Comparisons
Popular Issuetrak Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Client Management
- Document Management
- Issue Management
- Knowledge Base
- Milestone Management
- Project Hierarchy
- Unified Task Management
- Ticket Management
- Reports
Pricing Info
Link-OM is available in a personal and enterprise pricing payment plan:
Professional – $19/user/month
- Basic Task and Operation Management
- 2GB Storage
- Project Feeds
- Manage Tasks
- Dashboards
- Discussion in Tasks
- Document Sharing
- Gantt Chart View
- Calendar
- Milestone Management
- Issues Management
- Tickets Support
- Auto-Email / Email Integration
- Time Tracking
- Sub-Tasks
- Task Duration
- Project Report
- Project Status Report
- Milestones Report
- Ticket Report
- Task Report
- Issue Report
- Staff Activity Report
- Gantt Chart
Enterprise – Enterprise Pricing starts at $39/month
- All Professional features
- 5GB Storage Space
- Client Portal
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Link-OM operations management software enhances the performance and growth potential of a business by harnessing tailored capabilities of your organisation.
Company Email
Contact No.
Company's Address
Lv 12 530 Little Collins Street
Melbourne, VIC 3000
Australia
Link-OM Comparisons
Popular Link-OM Alternatives
You should note that while both Issuetrak and Link-OM may offer an excellent range of features each software might be aimed at a different company size. If you are analyzing various solutions you may want to focus on a company type they are meant for. Certain features may scale up effectively for large enterprises but if you have a small or mid-sized company it’s frequently more sensible to stay away from paying for advanced functionalities that you might never use.
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