TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multiple Remote Connection Methods
- One-Click Remote Support
- Multiple Monitor Viewing
- Remote Reboot
- Screen Sharing
- AES 256-Bit End-to-End Encryption
- Two-Factor Authentication
- Security Configuration
- Digital Signature
- Live Chat
- Connect via RDP
- Mobile Device Support
Pricing Info
Pricing Info
ISL Online offers the following SME and enterprise pricing plans for you to choose from:
Pay Per Use – €95/500 mins/year
- Built for small businesses
- Simultaneous remote sessions (billed per minute)
- Unlimited total remote sessions
- Unlimited managed computers
- Unlimited technicians/operators
- Free upgrades & updates
- Remote desktop access & control
- Unattended access
- Mobile device support
- RDP/SSH access
- Customized remote desktop app
- Security
Cloud – €339/license/year
- Built for growing organizations
- Simultaneous remote sessions (1 computer/license)
- Unlimited total remote sessions
- Unlimited managed computers
- Unlimited technicians/operators
- Free upgrades & updates
- All features in Pay Per Use
Self-Hosted – €690/license/lifetime
- Free upgrades & updates for 1 year
- Simultaneous remote sessions (1 computer/license)
- Unlimited total remote sessions
- Unlimited managed computers
- Unlimited technicians/operators
Integrations
Integrations
ISL Online integrates with:
- Bitrix24
- Autotask
- Barracuda Managed Workplace RMM
- BMC Ready
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Avast, Canon, AT&T
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ISL Online is a virtual desktop software that permits technicians to access and manage customers' devices from anywhere at anytime.
Company Email
support@islonline.com
Contact No.
Company's Address
ISL Online LTD
XLAB d.o.o, Pot za Brdom 100, SI-1000 Ljubljana,
Slovenia
ISL Online Comparisons
Popular ISL Online Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
Almost as essential as useful features and client support quality are pricing plans made available by ISL Online and TeamSupport. Even though cost should not be the only factor it’s without a doubt a significant thing to think about. You should look for a flexible pricing package that can be adjusted to your business size and painlessly scaled up if your business grows. Be sure that you don’t opt for pricing plans that have additional functionalities that you won’t find a use for and always make an effort to get in touch with the vendor directly as enterprises can usually benefit from special pricing. You should also check out a free trial or demo of every product to spend at least some time using it. It’s a valuable experience that doesn’t ask you to spend any money and gives you a practical overview of what it’s like to work with ISL Online and TeamSupport.
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