What is better Iperius Remote or Help Scout? If you’re having a difficult time picking the right Help Desk Software product for your circumstances, try to compare and contrast the available software and see which tool offers more positive aspects. For example, here you can review Iperius Remote (overall score: 8.0; user rating: 67%) vs. Help Scout (overall score: 8.9; user rating: 98%) for their overall performance.
You can even see which one provides more features that you need or which has more suitable pricing plans for your current budget. Having a clear table to compare their features will significantly boost the odds of finding the appropriate product for your company. Pay attention to other factors of the software for example ease-of-use, adaptability, scalability, and pricing plans.
We realize that not all people have the time to try out a large number of various services, so we prepared a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.
Help Scout offers three SMB and enterprise pricing plans, including a free one intended for startups and small businesses. A 15-day free trial is available for all plans.
Basic – $12/user per month or $8/user per month (billed annually)
Up to 10 Users
Unlimited messages & storage
1 Mailbox
1 Docs knowledge base
Reports (30 days of history)
Saved Replies
Beacon
Following
@mentions
Outstanding 24×6 Support
No Help Scout branding
iOS & Android App
Two-factor authentication
Standard – $20/user per month or $15/user per month (billed annually)
Unlimited Users
Unlimited messages & storage
5 Mailboxes
1 Docs knowledge base
All Basic features, plus:
Workflows
Satisfaction Ratings
Office Hours
50+ integrations
API Access
Plus – $35/user per month or $27/user per month (billed annually)
If you are still having doubts about which service will perform best for your company it may be a sound idea to take a look at each service’s social metrics. Such metrics are frequently an indicator of how popular every solution is and how wide is its online presence. For example Iperius Remote Twitter account has currently 0 followers. At the same time Help Scout Twitter is followed by 5335 users.
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