Vision Helpdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Collect Features
- Unlimited Responses
- Adjust Invitation Rate
- JavaScript Installation
Invitation Types
- Layered Invitation
- Discreet Invitation
- Redirected Invitation
Design Features
- Customizable Look and Feel
- Thank You Pages
- 30+ Languages
Question Types
- Single Select
- Multi Select
- Ranking
- Set of Ratings
- Calculated Fields
- Open-Ended
Advanced Question Features
- Skip Logic
- Piping
Pricing Info
Pricing Info
iperceptions’ enterprise pricing information is available only upon request. Contact the vendor for more details, and ask for your quote.
Integrations
Integrations
iperceptions supports integrations with the following business systems and applications:
- Google Analytics
- Tealeaf
- ClickTale
- Adobe Analytics
- Omniture Site Catalyst
- Sitecore
- Coremetrics
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chrysler, Comcast, COX, Hasbro, Hyundai
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
iperceptions is reimagining digital customer research by evolving digital analytics, enriching marketing technologies and personalizing experiences in real-time.
Company Email
marketing@iperceptions.com
Contact No.
Company's Address
3575 Boulevard St-Laurent, Suite 310. Montreal, Québec
iperceptions Comparisons
Popular iperceptions Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- 3rd party single login and integrations
- Automation, workflow, SLA, and escalations
- Blabby – private social hub for your staff members
- Calendar and task Management
- Client management
- E-Mail parsing
- Integration with several scripts
- Manage multiple companies support
- Multi-channel – Facebook, Twitter, phone, chat, tickets
- Multi-language
- Online issue tracking and ticket management
- Reports and analytics
- Solutions, forums, knowledge base, predefined replies, Q and A
- Ticket and client pinning
- Time tracking and ticket billing
- Ticket queues, department and status creations
- Ticket views
- Two-way email parsing
- Vision Helpdesk API
- Vision Helpdesk mobile apps
Pricing Info
Vision Helpdesk offers both SaaS and On-Premises licenses. Select the pricing options depending on the type of license you need. SaaS Cloud License
- Starter Help Desk – $12/agent/month (billed annually), $15/agent/month (billed monthly)
- Pro Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
- Satellite Help Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
- Pro Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
- Ent Service Desk – $48/agent/month (billed annually), $60/agent/month (billed monthly)
Download Recurring License
- Starter Help Desk – $8/agent/month (billed annually), $10/agent/month (billed monthly)
- Pro Help Desk – $16/agent/month (billed annually), $20/agent/month (billed monthly)
- Satellite Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
- Pro Service Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
- Ent Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
One-Time Download License
- Starter Help Desk – $200/agent
- Pro Help Desk – $400/agent
- Satellite Help Desk – $500/agent
- Pro Service Desk – $600/agent
- Ent Service Desk – $800/agent
Live Chat Software Pricing
- SaaS Live Chat – $20/agent/month (billed annually ) $25/agent/month (billed monthly)
- Download Recurring Live Chat – $16/agent/month (billed annually ) $20/agent/month (billed monthly)
- Download One-Time Live Chat – $400/agent
Integrations
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
- Google Hosted Emails
- Office365 Hosted Emails
- MS Exchange Emails
- Active Directory
- Paypal
- 2SMS
- Clickatell
- Drupal
- WHMCS
- Clientexec
- Live Chat Inc
- Live!Zilla
- UserLike
- Comm100
- GoToMeeting
- GoToAssist
- Twilio
- WordPress
- SugarCRM
- HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
Company Email
sales@visionhelpdesk.com
Contact No.
Company's Address
2nd floor, Gajra Chambers
Kamod Nagar, Mumbai - Agra Rd
Nashik, MH, 422009
India
Vision Helpdesk Comparisons
Popular Vision Helpdesk Alternatives
In the event you are still having doubts about which product will work best for your business it might be a sound idea to investigate each service’s social metrics. These metrics are quite often an indicator of how popular every software is and how wide is its online presence. For example, in case of Facebook iperceptions has 506 likes on their official page while Vision Helpdesk profile is liked by 21013 users.
Page last modified