Supportbench
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Collect Features
- Unlimited Responses
- Adjust Invitation Rate
- JavaScript Installation
Invitation Types
- Layered Invitation
- Discreet Invitation
- Redirected Invitation
Design Features
- Customizable Look and Feel
- Thank You Pages
- 30+ Languages
Question Types
- Single Select
- Multi Select
- Ranking
- Set of Ratings
- Calculated Fields
- Open-Ended
Advanced Question Features
- Skip Logic
- Piping
Pricing Info
Pricing Info
iperceptions’ enterprise pricing information is available only upon request. Contact the vendor for more details, and ask for your quote.
Integrations
Integrations
iperceptions supports integrations with the following business systems and applications:
- Google Analytics
- Tealeaf
- ClickTale
- Adobe Analytics
- Omniture Site Catalyst
- Sitecore
- Coremetrics
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chrysler, Comcast, COX, Hasbro, Hyundai
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
iperceptions is reimagining digital customer research by evolving digital analytics, enriching marketing technologies and personalizing experiences in real-time.
Company Email
marketing@iperceptions.com
Contact No.
Company's Address
3575 Boulevard St-Laurent, Suite 310. Montreal, Québec
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticket Management
- Workspaces
- Ticket Policies
- Automated Workflows
- Notifications
- Sentiment Analysis
- Real-Time Insights
- Agent Scoring
- Knowledge Base
- SLA Management
- Helpdesk Integrations
Pricing Info
Supportbench provides enterprise pricing plans for small and medium-sized businesses. You can purchase a plan for as low as $40/agent/month. Here are the details:
Supportbench – Starts from $40/agent/month ($32 for annual billing)
- 3 Agents
- Real-time notifications
- Email editor
- Customer sentiment analysis
- Customer health scoring
- Dashboards for high-risk customers
- Reports
- Team & Agent KPIs
- Salesforce integration
- Calendar
- Escalations management
- Surveys
Integrations
Supportbench integrates with:
- Jira
- Slack
- Salesforce
- LiveChat
- Power BI
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Solutions, Payfirma, ePass Software
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Supportbench is an omnichannel customer support software to improve customer experiences.
Company Email
info@supportbench.com
Contact No.
Company's Address
Supportbench Services, Inc.
128 W Hastings St #300, Vancouver, British Columbia, V6B 1G8
Canada
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All the data, information and opinions that we shared in this table were taken from official company pages, advertising content available online, actual experience from real clients as well as our personal everyday use of every product by a professional reviewer. We do our best to extensively examine each app, as a result we not only examine it internally, but we also compare our results with opinions of other people from the B2B community.
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