What is better InvGate Service Desk or Helpdesk Pilot? If you wish to get a quick way to learn which Help Desk Software product is better, our proprietary algorythm gives InvGate Service Desk a score of 8.7 and Helpdesk Pilot a score of 7.2 for all round quality and performance. Furthermore, InvGate Service Desk is rated at 100%, while Helpdesk Pilot is rated 99% for their user satisfaction level.
You can also review their product details, including features, tools, options, plans, pricing, and others. See if the application can customize at least part of its processes to make sure the app fits your own business procedures.
In the event you want to quickly identify the optimal Service Desk Software according to our review team we recommend you take a look at the following products: Zendesk, LiveAgent, Freshservice.
InvGate Service Desk offers three quote-based enterprise pricing plans for users to choose from. Contact the company for more details, and ask for your quote.
InvGate Service Desk is an award-winning, Intuitive web-based software to manage, analyze, and automate your IT service support. Any type of business can easily manage, control, analyze, and automate support right in one place. Its collaborative functionalities ensure efficient workflow even with large teams.
Each Helpdesk Pilot Edition comes with a minimum of 5 staff licenses. All Editions include support, free upgrades, unlimited reports, smart rules, knowledge base and other standard help desk features.
When you choose a software that you think will be an actual asset for your company you shouldn’t just focus on what reviewers have to say about it. Very often personal experience with the solution may change, depending on your own preferences and work processes. That’s the reason why in our reviews we also give our User Satisfaction Rating for each service to give you an immediate overview of how real users of InvGate Service Desk and Helpdesk Pilot evaluate their contact with the app. Our algorithm is based on advanced analysis of product mentions on other sites, social networks and blogs, so you will get a full and credible picture of what other users think about each software. In this example InvGate Service Desk got a total satisfaction rating at 100% while for Helpdesk Pilot 99% of users claim they had a positive experience with it.
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