|Annual Subscription||Annual Subscription|
Great for Customer Support and IT Help Desk Management.
JitBit HelpDesk is a web-based help desk app to delight your customers. It tracks support tickets and fully integrates with email and Active Directory.
|1-917-720-3199||1 (646) 397-7708|
|Learn more about Helpdesk Pilot pricing||Learn more about JitBit HelpDesk pricing|
| Jitbit LP |
Summit House, 4-5 Mitchell Street
Edinburgh, EH6 7BD
The tool integrates with a lot of platforms, including:
The tool integrates with the following applications:
Annual subscription fee for Helpdesk Pilot:
Lite Edition – $895
Pro Edition – $1195
Enterprise Edition – $1495
Each Helpdesk Pilot Edition comes with a minimum of 5 staff licenses. All Editions include support, free upgrades, unlimited reports, smart rules, knowledge base and other standard help desk features.
JitBit is available in three packages:
Small – $799
Company – $1199
Enterprise – $1999
There is also a SaaS (hosted) package available for $24.92 per month.
|English||English, Dutch, Polish, Turkish, Swedish|
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|Verizon, Capgemini, Swarco||Synthetis, Zambion.com, Webhostingsearch.com|
|Types of Support|
Types of Support
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If you research various Help Desk Software products you shouldn’t simply study their features list and available pricing plans. Keep in mind the service must be matching your needs and team so the more flexible their offer the better. Explore what platforms are supported by Helpdesk Pilot and JitBit HelpDesk and ensure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, as this might be a deal breaker for many companies.