What is better InvGate Service Desk or AzureDesk? When you compare InvGate Service Desk and AzureDesk, it is possible to see which Help Desk Software product is the more suitable alternative. This guarantees that your business will be able to choose most productive and efficient software. You can study the specifics, such as available tools, prices, plans offered by each vendor, offer conditions, etc.
We also let you evaluate their all round scores to know which one seems to be better. InvGate Service Desk has 8.7 points for overall quality and 100% rating for user satisfaction; while AzureDesk has 8.0 points for overall quality and 100% for user satisfaction. Likewise, you can also check which vendor is more credible by sending an an email question to both vendors and see which one replies without delays.
Our team put a lot of effort to prepare reviews of all popular Service Desk Software services offered out there, but among all the ones we reviewed these three deserved our special attention: Freshservice, LiveAgent, Zendesk.
InvGate Service Desk offers three quote-based enterprise pricing plans for users to choose from. Contact the company for more details, and ask for your quote.
InvGate Service Desk is an award-winning, Intuitive web-based software to manage, analyze, and automate your IT service support. Any type of business can easily manage, control, analyze, and automate support right in one place. Its collaborative functionalities ensure efficient workflow even with large teams.
AzureDesk offers seamless integrations with third-party systems such as:
JIRA
Slack
Smooch.io
Zendesk
Asana
Olark
Freshbooks
Chargedesk
Chatlio
Developer API is also available to connect this system to a variety of applications and business systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service and deliver positive customer experience. This help desk platform automatically converts emails into tickets. It also has collaboration tools that allow agents to solve tickets together in a timely manner.
Company Email
support@azuredesk.co
Contact No.
Company's Address
3111 New Jersey 38 #11-323
Mount Laurel, New Jersey 08054
USA
Almost as essential as features and client support quality are pricing options given by InvGate Service Desk and AzureDesk. Even though cost should not be a deciding factor it’s without a doubt a significant thing to consider. You should count on a flexible pricing plan that can be adjusted to your team size and painlessly scaled up when your business grows. You should be certain you don’t opt for packages that include complex tools that you won’t find useful and always try to contact with the vendor directly as big companies can often benefit from special pricing. You should also give a chance to a free trial or demo of each service to spend at least some time on actual work with the system. It’s a useful experience that doesn’t require you to invest any money and gives you a practical overview of what it’s like to work with InvGate Service Desk and AzureDesk.
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