What is better InTouch CRM or Salesforce CRM? When you need a competent CRM Software product for your company you must remember to assess a wide range of alternatives. It doesn’t have to be complicated, and can be as easy as matching their functionalities in a table like the one below. You will also get a quick idea how each product performs. For instance, on this page you can see InTouch CRM’s overall score of 7.3 and compare it against Salesforce CRM’s score of 9.7; or InTouch CRM’s user satisfaction level at N/A% versus Salesforce CRM’s N/A% satisfaction score.
The evaluation will help you see the pros and cons of each software, and make up your mind on which one matches your requirements better. On top of the rich features, the application that’s simple to grasp and use is always the better option.
Our experts made sure to prepare reviews of all popular CRM Software services available out there, but among them these three caught our special attention: Freshsales, HubSpot Smart CRM, Salesforce CRM.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
You should pay attention to the fact that while both InTouch CRM and Salesforce CRM may offer a top quality range of features each solution could be designed for a different company size. If you are analyzing various solutions you should give some attention to a business type they are aimed at. Some elements could scale up effectively for big enterprises but if you run a small or mid-sized business it’s usually better to avoid paying for complex features that you might never have a chance to use.
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