What is better Intercom or Tender Support? The perfect Customer Support Software is a service that can deal with your company’s unique needs. You can determine which option works best for your enterprise if you examine a wider range of products before you decide which one is the best.
For instance, Intercom and Tender Support are scored at 8.9 and 7.8, respectively, for total quality and performance. Likewise, Intercom and Tender Support have a user satisfaction rating of 96% and 94%, respectively, which shows the general satisfaction they get from customers. Even better, talk to an existing client of the software and ask for their feedback regarding the application in question.
Right now, the most significant products in our Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
Tender Support offers three main plans. Each plan comes with one agent. You can add or remove agents as required. Each agent is $20/month. The vendor offers a 14-day free trial and a free plan for non-profits and open-source projects.
If you are still having doubts about which app will work best for your business it may be a sound idea to investigate each service’s social metrics. These metrics are quite often an indicator of how popular a given software is and how large is its online presence.For example, if you look at Intercom LinkedIn profile you’ll see that they are followed by 180 users. In case of Tender Support the amount of followers on their LinkedIn page is 42.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
![WORK[etc] CRM Alternative](https://s.financesonline.com/uploads/2019/08/WORKetc-logo2.png){kind=logo}
