Intercom
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- A/B testing
- Audience segmentation
- Behavior triggered messages
- Conversation search
- Customer user profiles
- Email campaign creation
- In-app message/email composer
- Inbound email address
- Intercom app for iOS
- Issue resolution
- Key message grouping
- Live user data
- Message tagging
- Personalized reply templates
- Real-time performance monitoring
- Real-time updates
- Rich message composer
- Team assigning
- Team inbox
- User event tracking
Pricing Info
Pricing Info
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
- Respond: from $53/month – Manage conversations with leads and customers at scale.
- Engage: from $53/month – Send targeted messages to the right people at the right time.
- Educate: $49/month flat rate – Create, organize and publish help articles
- Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
- Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
- Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
Integrations
Integrations
Intercom offers an API and integrates with the following applications:
- Salesforce
- Segment
- Slack
- Github
- Clearbit Reveal
- WordPress
- Stripe
- Zapier
- Hipchat
- Zendesk
- Mixpanel
- Mailchimp
- Marketo
- Trello
- ChargeDesk
- FullStory
- Shopify
- Statbot
- SatisMeter
- AirCall
- AskNicely
- ProductBoard
- Wootric
- AddCharts
- Hull
- Landingi
- Nomnom
- Privy
- Front
- Tray.io
- Microsoft Teams
- Adespresso
- GeckoBoard
- Meya
- Notion
PieSync - StamPlay
- DataHero
- Chameleon
JustCall - Toky
- Leadsbridge
- Automate.io
- Blendo
- Smartlook
- SalesSeek
- Insycle
- CloudApp
- Upscope
- Droplr
- Fivetran
- Median
Jira - Stitch
- DriftRock
- Grow
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Invision, Droplr, BugHerd, Codeship, Vend
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Intercom is a user intelligence and behavioral targeting platform to better understand, improve, and benefit from your customer communication.
Company Email
Contact No.
Company's Address
98 Battery Street, Suite 402, San Francisco, CA 94111
Intercom Comparisons
Popular Intercom Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- ITIL Compliance
- Centralized IT Helpdesk System
- Task Management
- Project Dashboard
- Self-Service Portal
- Knowledge Management
- Omnichannel Communication
- Mobile App
- Integrations
Pricing Info
Halo Service Desk offers different enterprise pricing plans in a user-based licensing model. Thus, users can access the same offerings and features regardless of the plan they choose and the number of IT service agents they have. Floating or concurrent user licensing is supported as well. Here are the details:
3 Agents – £59/agent/month (billed annually)
- SLA Management
- Email Tickets
- Project Dashboards
- Live Chat
- Call Handling
- Self-Service Web Portal
- Reporting Tools
- Knowledge Base Management
3 Agents – £65/agent/month (billed annually)
- All feature inclusions
10 Agents – £65/agent/month (billed annually)
- All feature inclusions
25 Agents – £59/agent/month (billed annually)
- All feature inclusions
50 Agents – £55/agent/month (billed annually)
- All feature inclusions
100 Agents – £49/agent/month (billed annually)
- All feature inclusions
150+ Agents – £45/agent/month (billed annually)
- All feature inclusions
Integrations
Halo Service Desk integrates with:
- MS Exchange
- MS Outlook
- Microsoft SCCM
- Microsoft SCO
- Skype for Business
- Office 365
- Active Directory
- Microsft Dynamics
- Azure DevOps
- PowerShell
- ADFS
- AnyDesk
- TeamViewer
- SimpleHelp
- BeyondTrust
- LogMe Rescue
- Cisco
- RingCentral
- Slack
- 3CX
- Kaseya
- Lansweeper
- Connectwise Automate
- Solarwinds MSP Manager
SolarWinds N-Central - Continuum
- Sage
- Xero
- QuickBooks
- Varibill
- KashFlow
- Splunk
- Salesforce
- Jira
- Act!
- And more
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
University of Cambridge, Sony Music, Akzo Nobel
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Halo Service Desk is an IT helpdesk solution that empowers MSPs and teams to attain ITIL compliance, drive work efficiency, and improve service delivery.
Company Email
Contact No.
Company's Address
Net Help Desk Limited
Beverley House, 2 Market Place,
Stowmarket, Suffolk,
England IP14 1DP
Halo Service Desk Comparisons
Popular Halo Service Desk Alternatives
In the event you are still having doubts about which solution will work best for your company it may be a sensible idea to take a look at each service’s social metrics. Such metrics are quite often a way to see how popular each solution is and how large is its online presence. For example, in case of Facebook Intercom has 6194 likes on their official profile while Halo Service Desk profile is liked by 199 people.
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