What is better Intercom or AzureDesk? You have such a huge number of Customer Support Software choices in today’s state of that industry that choosing the right product can be confusing. On our comparison page, you can easily evaluate the features, stipulations, available plans, and more details of Intercom and AzureDesk.
It’s also possible to compare their score (8.9 for Intercom vs. 8.0 for AzureDesk) and user satisfaction level (96% for Intercom vs. 100% for AzureDesk). The scores and ratings give you a general idea how both of these software products perform. In addition, make sure if the software can integrate with your current business apps to ensure greater productivity.
Users who want to save some time or need a Customer Support Software advice from our experts might want to take a look at these top choices for this year: Freshdesk, Freshdesk Omni, Zendesk.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
AzureDesk offers seamless integrations with third-party systems such as:
JIRA
Slack
Smooch.io
Zendesk
Asana
Olark
Freshbooks
Chargedesk
Chatlio
Developer API is also available to connect this system to a variety of applications and business systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service and deliver positive customer experience. This help desk platform automatically converts emails into tickets. It also has collaboration tools that allow agents to solve tickets together in a timely manner.
Company Email
support@azuredesk.co
Contact No.
Company's Address
3111 New Jersey 38 #11-323
Mount Laurel, New Jersey 08054
USA
When you pick a app that you think will work best for your business you shouldn’t only limit yourself to what professionals have to say about it. In many cases individual experience with the software may be different, depending on specific preferences and work processes. That’s why in our reviews we also give our User Satisfaction Rating for each service to give you a quick impression of how real users of Intercom and AzureDesk rate their experience with the service. Our algorithm is built around detailed analysis of product mentions on other sites, social networks and blogs, so you are going to receive a complete and credible overview of what other customers think about every app. In this example Intercom has a total satisfaction rating at 96% while for AzureDesk 100% of users express they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
