What is better Inforobo or Tawk.to? A great way to find the appropriate Customer Support Software product for your firm is to match the solutions against each other. Here you can compare Inforobo and Tawk.to and see their functions compared thoroughly to help you decide on which one is the better product.
Likewise, you can compare their overall ratings, such as: overall score (Inforobo: 8.0 vs. Tawk.to: 8.5) and user satisfaction (Inforobo: N/A% vs. Tawk.to: 88%). Examine their differences and similarities and see which one outperforms the other. Moreover, anticipate the state of what your business will be in years to come; will your business outgrow the app in the next 3-5 years?
In case you you would like to quickly identify the optimal Customer Support Software according to our experts we recommend you take a look at one of these products: Zendesk, Freshdesk, Freshdesk Omni.
Inforobo offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $15/month or $9/month (annual billing)
Dialogue-base up to 50 dialogues
5,000 messages/queries per month
1 human agent accounts
Live chat takeover by human
Speech recognition & text to speech (English)
Voice enable website
Visitor details
Real-time visitor tracking
Send Targeted Messages
Media sharing
Smart chat routing
Chat Analytics
Lead acquisition
Automated greetings
Mobile chat window
256-bit SSL secure connection
Trusted domains
Chat window customization
Agent roles
Chat history
Targeted Engagement Triggers
Email support
Professional – $39/month or $29/month (annual billing)
Inforobo integrates into third-party database and API. It also integrates into any website with a JavaScript code.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warwick Academy, McKinsey & Company, Stoke by Nayland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inforobo is the first automated information assistant platform and artificially intelligent response solution offered as a Software as a Service (SaaS).
You don’t want exclusively a wide array of useful tools and scalable pricing plans from a credible Customer Support Software. Almost as crucial as core features is a quality customer support. You want to ensure that when you have any questions about Inforobo or Tawk.to, or you face some problems, or maybe you’ll need to ask for a certain revision or feature useful to your team you can rely on a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are available. Additionally, it’s a big plus if you are able to enjoy individual training or at least a knowledge base you can use.
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