What is better Inforobo or Tawk.to? It’s a good idea to use our scoring system to give you a general idea which Customer Support Software product is better for your business. For overall product quality, Inforobo attained 8.0 points, while Tawk.to earned 8.5 points. Meanwhile, for user satisfaction, Inforobo scored N/A%, while Tawk.to scored 88%.
Details about their characteristics, tools, supported platforms, customer support, and more are available below to help you get a more precise review. Keep in mind to choose only the features your business requires so as not to waste resources for features that you won’t be using.
In case you you want to quickly locate the top Customer Support Software according to our experts we recommend you take a look at these solutions: Freshdesk, Freshdesk Omni, Zendesk.
Inforobo offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $15/month or $9/month (annual billing)
Dialogue-base up to 50 dialogues
5,000 messages/queries per month
1 human agent accounts
Live chat takeover by human
Speech recognition & text to speech (English)
Voice enable website
Visitor details
Real-time visitor tracking
Send Targeted Messages
Media sharing
Smart chat routing
Chat Analytics
Lead acquisition
Automated greetings
Mobile chat window
256-bit SSL secure connection
Trusted domains
Chat window customization
Agent roles
Chat history
Targeted Engagement Triggers
Email support
Professional – $39/month or $29/month (annual billing)
Inforobo integrates into third-party database and API. It also integrates into any website with a JavaScript code.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warwick Academy, McKinsey & Company, Stoke by Nayland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inforobo is the first automated information assistant platform and artificially intelligent response solution offered as a Software as a Service (SaaS).
You shouldn’t count on simply a broad range of features and flexible pricing from a reliable Customer Support Software. Almost as essential as main features is a trustworthy customer support. You want to guarantee that if you have any questions about Inforobo or Tawk.to, or you struggle with some problems, or perhaps you’ll want to ask for a certain revision or functionality beneficial to your business you can trust in a responsive and helpful customer support. See if options such as phone support, tickets or live chat are offered. Additionally, it’s a significant advantage if you can enjoy personal training or at the very least a knowledge base you can use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
