What is better Inforobo or Semantria? When you compare Inforobo and Semantria, it is possible to see which Customer Support Software product is the better option. This ensures that your enterprise will be able to choose most productive and useful software. You can examine the details, for example available tools, pricing, plans offered by each vendor, offer terms, etc.
We also let you evaluate their all round scores to know which one appears to be more beneficial for your firm. Inforobo has 8.0 points for overall quality and N/A% rating for user satisfaction; while Semantria has 7.2 points for overall quality and 100% for user satisfaction. You can also check which vendor is more reliable by sending an an email question to both and see which vendor replies faster.
We realize that not all people have the time to test a wide range of different services, so we prepared a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Inforobo offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $15/month or $9/month (annual billing)
Dialogue-base up to 50 dialogues
5,000 messages/queries per month
1 human agent accounts
Live chat takeover by human
Speech recognition & text to speech (English)
Voice enable website
Visitor details
Real-time visitor tracking
Send Targeted Messages
Media sharing
Smart chat routing
Chat Analytics
Lead acquisition
Automated greetings
Mobile chat window
256-bit SSL secure connection
Trusted domains
Chat window customization
Agent roles
Chat history
Targeted Engagement Triggers
Email support
Professional – $39/month or $29/month (annual billing)
Inforobo integrates into third-party database and API. It also integrates into any website with a JavaScript code.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warwick Academy, McKinsey & Company, Stoke by Nayland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inforobo is the first automated information assistant platform and artificially intelligent response solution offered as a Software as a Service (SaaS).
In case you are still having second thoughts about which app will be best for your company it may be a sound idea to investigate each service’s social metrics. Such metrics are quite often an indicator of how popular every software is and how wide is its online presence. For example Inforobo Twitter profile has currently 1 followers. At the same time Semantria Twitter is followed by 736 users.
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