What is better Inforobo or Freshdesk Omni? We are here to streamline the whole process of assessing Customer Support Software products for you. For instance, on this page you can look at the overall performance of Inforobo (8.0) and contrast it with the overall performance of Freshdesk Omni (9.7). You may also match their overall user satisfaction rating: Inforobo (N/A%) vs. Freshdesk Omni (100%).
Likewise, you can read their capabilities in detail to determine which product can better address your company’s requirements. In general, any business app must let you to comfortably see the big picture, at the same time giving you immediate access to the details.
In case you you want to quickly locate the top Customer Support Software according to our experts we suggest you examine one of these services: Freshdesk Omni, Zendesk, Freshdesk.
Inforobo offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $15/month or $9/month (annual billing)
Dialogue-base up to 50 dialogues
5,000 messages/queries per month
1 human agent accounts
Live chat takeover by human
Speech recognition & text to speech (English)
Voice enable website
Visitor details
Real-time visitor tracking
Send Targeted Messages
Media sharing
Smart chat routing
Chat Analytics
Lead acquisition
Automated greetings
Mobile chat window
256-bit SSL secure connection
Trusted domains
Chat window customization
Agent roles
Chat history
Targeted Engagement Triggers
Email support
Professional – $39/month or $29/month (annual billing)
Inforobo integrates into third-party database and API. It also integrates into any website with a JavaScript code.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warwick Academy, McKinsey & Company, Stoke by Nayland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inforobo is the first automated information assistant platform and artificially intelligent response solution offered as a Software as a Service (SaaS).
Both Inforobo and Freshdesk Omni were tested by a team of reliable SaaS experts who prepared a detailed examination of all core aspects of each app. Their ultimate score was prepared by means of unique SmartScore model which calculates a separate partial score to every component like: main functionalities, client support, mobile device support, security, user satisfaction and market presence. Here at FinancesOnline we know useful features are not the only thing crucial to a business so we make an effort to pay attention to all aspects of a product before giving it a final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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