What is better Freshdesk Omni or Live2Support? If you wish for a competent Customer Support Software product for your company you must take time to compare various options. It doesn’t have to be complicated, and can be as quick as matching their functionalities in a table like the one below. You will also get a brief idea how each product operates. As an example, on this page you can find Freshdesk Omni’s overall score of 9.7 and compare it against Live2Support’s score of 8.1; or Freshdesk Omni’s user satisfaction level at 100% versus Live2Support’s 100% satisfaction score.
The assessment will help you see the pros and cons of each program, and decide which one fits you requirements better. Aside from the rich features, the application that is easy to understand and use is always the better choice.
At this time, the best services in our Customer Service Software category are: Freshdesk Omni, Salesforce Service Cloud, Freshdesk.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
You don’t want only a wide set of features and flexible pricing packages from a well-known Customer Support Software. Almost as essential as main features is a top-notch customer support. You want to make sure that when you have any questions about Freshdesk Omni or Live2Support, or you run into a problem, or maybe you’ll need to ask for a specific update or functionality useful to your team you can count on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are available. It’s also a big plus if you can profit from personal training or at the very least a knowledge base you can use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
