What is better Inforobo or Collect.Chat? Finding the best Customer Support Software product is all about comparing different solutions and identifying the top program for your specific needs. Our proprietary system gives you an instant look at the general rating of Inforobo and Collect.Chat. For total quality and performance, Inforobo scored 8.0, while Collect.Chat scored 8.0. On the other hand, for user satisfaction, Inforobo earned N/A%, while Collect.Chat earned 100%.
Below you can also look at their functions, terms, plans, etc. to see which program will be more appropriate for your situation. One key element to evaluate is whether the app can enable and disable restrictions on different types of users to limit the exposure of any critical business data.
At the moment, the most popular products in our Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
Inforobo offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $15/month or $9/month (annual billing)
Dialogue-base up to 50 dialogues
5,000 messages/queries per month
1 human agent accounts
Live chat takeover by human
Speech recognition & text to speech (English)
Voice enable website
Visitor details
Real-time visitor tracking
Send Targeted Messages
Media sharing
Smart chat routing
Chat Analytics
Lead acquisition
Automated greetings
Mobile chat window
256-bit SSL secure connection
Trusted domains
Chat window customization
Agent roles
Chat history
Targeted Engagement Triggers
Email support
Professional – $39/month or $29/month (annual billing)
Inforobo integrates into third-party database and API. It also integrates into any website with a JavaScript code.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warwick Academy, McKinsey & Company, Stoke by Nayland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inforobo is the first automated information assistant platform and artificially intelligent response solution offered as a Software as a Service (SaaS).
Collect.Chat offers five SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
If you compare various Customer Support Software software you shouldn’t simply study their list of features and offered pricing plans. Consider that the service should be meeting your standards and business so the more flexible their offer the better. Explore what systems are supported by Inforobo and Collect.Chat and be certain you will get mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and countries are supported, because this might be a key element for many companies.
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