What is better Collect.Chat or LiveHelpNow? With various features, pricing, conditions, and more to compare, choosing the best Customer Support Software for your company is challenging. But by using our system, it's easy to match the characteristics of Collect.Chat and LiveHelpNow including their general rating, respectively as: 8.0 and 7.3 for overall score and 100% and N/A% for user satisfaction.
You can also compare them feature by feature check out which application is a more effective fit for your company. Remember to ask for a free trial first before opting in for a plan to see how the software can help you in practical situations.
If you need to quickly decide on the more reliable Live Chat Software according to our review team we advise you examine these solutions: Vision Helpdesk, Zendesk, Pipedrive.
Collect.Chat offers five SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
You should keep in mind that even though both Collect.Chat and LiveHelpNow may offer an excellent array of features each solution might be designed for a different business size. If you are studying different apps you should pay attention to a business type they are meant for. Certain elements could scale up efficiently for big enterprises but if you have a small or medium company it’s often more sensible to stay away from paying for customized functionalities that you may never actually use.
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