What is better Impel CRM or Salesforce CRM? When looking for the appropriate CRM Software for your business our recommendation is that you assess the characteristics, pricing, along with other important information concerning the product and vendor. Here, you can check the similarities and discrepancies between Impel CRM (overall score at 7.3 and user satisfaction at 100%) and Salesforce CRM (overall score at 9.7 and user satisfaction at N/A%).
It's also possible to examine their specific modules, like features, plans, pricing, terms, etc. Similarly, read the terms carefully for information on hidden fees, like, installation, separate helpdesk support, upgrade fees, disk space fees, and more.
Our experts made sure to prepare reviews of all popular services offered out there, but among them these three deserved our special attention: .
Impel CRM offers two affordable plans that come with all the general features as well as other functionalities, including training, customer support, and platform functions. Users can also try Impel CRM for 15 days with no risk and no cost.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
You shouldn’t expect just a broad set of useful tools and scalable pricing from a reliable CRM Software. Almost as significant as key features is a quality customer support. You want to make sure that in a situation where you have any questions about Impel CRM or Salesforce CRM, or you face some problems, or maybe you’ll want to ask for a specific update or functionality beneficial to your company you can trust in a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are provided. What is more, it’s a significant advantage if you can benefit from individual training or at least a knowledge base you can use.
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