What is better iHelpDesk or Help Scout? Finding the ideal Help Desk Software for your firm is key to growing your company’s effectiveness. In our platform, it is simple to review a wide range of solutions to see which one is the appropriate software for your requirements. Here you can match iHelpDesk vs. Help Scout and check out their overall scores (6.5 vs. 8.9, respectively) and user satisfaction rating (100% vs. 98%, respectively).
You can even study the details of prices, conditions, plans, functions, tools, and more, and find out which software offers more advantages for your business. In general, go for the business software that lets you to change the features and price terms to complement your sales growth or lack of it.
If you need to quickly locate the top according to our review team we advise you check out the following products: .
Help Scout offers three SMB and enterprise pricing plans, including a free one intended for startups and small businesses. A 15-day free trial is available for all plans.
Basic – $12/user per month or $8/user per month (billed annually)
Up to 10 Users
Unlimited messages & storage
1 Mailbox
1 Docs knowledge base
Reports (30 days of history)
Saved Replies
Beacon
Following
@mentions
Outstanding 24×6 Support
No Help Scout branding
iOS & Android App
Two-factor authentication
Standard – $20/user per month or $15/user per month (billed annually)
Unlimited Users
Unlimited messages & storage
5 Mailboxes
1 Docs knowledge base
All Basic features, plus:
Workflows
Satisfaction Ratings
Office Hours
50+ integrations
API Access
Plus – $35/user per month or $27/user per month (billed annually)
In case you continue having second thoughts about which product will perform best for your company it may be a sound idea to examine each service’s social metrics. These metrics are usually a way to see how popular a given product is and how big is its online presence. For instance iHelpDesk Twitter account has currently 1 followers. At the same time Help Scout Twitter is followed by 5335 people.
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