Salesforce Service Cloud
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Blog SEO Recommendations
- Blog Analytics
- Integrated Social Publishing
- Mobile Optimization
- Social Media Monitoring
- Social Media Publishing
- Social Media Analytics
- Social Media Bookmarklet
- Search Engine Optimization
- Calls-to-Action
- Progressive Profiling
- A/B Testing Landing Pages
- Segmentation
- Custom Lead Scoring
- Sales Lead Revisit Notifications
- Predictive Lead Scoring
- Event-based Segmentation & Scoring
- Email Optimizer
- Email Testing
- List Building
- Branching
- Email Lead Nurturing
- Sales Notifications
- Automation Templates (Recipes)
- Event-based Automation Triggers
Pricing Info
Pricing Info
HubSpot’s enterprise pricing scheme will depend on whether you’re interested to purchase the CRM, Sales, or Marketing module. Here are the details:
HubSpot CRM is available for free to all users. You can easily get started for free here.
HubSpot Marketing Suite, on the other hand, is offered in three packages designed to address varying needs and business requirements as well as volume of customers. A free trial option is also available.
Basic – $200/month (billed annually)
- 100 Contacts + $100 per 1k extra
- Content Marketing
- Email Marketing
- Social Media
- Analytics
Pro – $800/month (billed annually)
- 1,000 Contacts + $50 per 1k extra
- Everything in Basic, Plus:
- Salesforce Integration
- Marketing Automation
- Smart Content
Enterprise – $2,400/month (billed annually)
- 10,000 Contacts + 10 per 1k extra
- Everything in Pro, Plus:
- A/B Testing
- Predictive Lead Scoring
- Advanced Reporting
HubSpot Sales’s Basic package is free, and offers everything you need in order to adopt effective inbound sales processes. A Pro package is also available:
HubSpot Sales Basics – free
- Gmail & Outlook integration
- HubSpot CRM integration & API
- Email Scheduling
- Email Notifications
- Limited Email Tracking History
- Limited Email Templates
- Limited calling
- Limited documentation
HubSpot Sales Pro – $50/user/month
- All features from the Free plan (unlimited)
- Sequences
- Prospects
- Meetings
*A reporting add-on is available for all modules against a $200 one-time fee.
Integrations
Integrations
HubSpot integrates with the following business systems and applications:
- Zendesk
- LiveChat
- Zopim
- Snapengage
- Zapier
- Bitium
- Azuqua
- Pipemonk
- Shopify
- Wordpress
- Magento
- Survicate
- Wufoo
- Wistia
- Gravityforms
- BigCommerce
- Ektron
- Wrike
- ProjectManager
- Salesforce
- Zoho CRM
- Pipedrive
- Nimble
- TeamSupport
- Freshdesk
- Pipeliner CRM
- 1CRM
- Base CRM
- SurveyMonek
- Eventbrite
- SugarCRM
- LoginRadius
- MicrosoftDynamics
- Velocify
- Amity
- Workbooks CRM
- Mothernode
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TradeGecko, DeskDirector, RandStad
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HubSpot is an award-winning software platform that offers marketing, sales, and CRM tools to help you grow your company by forging more authentic relationships with your customers. As an all-in-one marketing platform, it also serves as an efficient content management software.
Company Email
Contact No.
Company's Address
HubSpot, Inc.
25 First St, 2nd Floor
Cambridge, MA 02141
USA
HubSpot Comparisons
Popular HubSpot Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Computer Telephony Integration (CTI)
- Record types
- Lead-contact account management
- Files
- Salesforce identity
- Roles and permissions
- Snap-ins for live agent chat
- Social customer service pro
- Knowledge
- Work order management
- Service console
- Customer community
- Chatter
- Community starter
- Email integration with Outlook
- Advanced case management
- Customer account portal
- Custom page layouts
- Standard success Plan
- Asset management
- Omni-channel supervisor
- Field service dispatch
- Service contracts and entitlements
- Developer Sandbox
- Unlimited online training
- Activity feed
- Developer Pro Sandbox
- Topics and recommendations
- Data and file storage
- Order management
- Omni-channel routing
- Case auto-assignment
- Service analytics app
- Social customer service starter pack
- Product tracking
- Case milestone tracker
- Unlimited custom applications
- Google Apps integration
- Custom profiles
- AppExchange app integration
- Offline access
- Lightning App builder
- Case escalation rules and queues
- Web services API
- Opportunity tracking
- Workflow and approval automation
- Web and email case capture
- Task management
- Customizable reports and dashboards
- Case email auto-response
- Advanced reporting features
- Salesforce mobile app
- Email templates
Pricing Info
Salesforce Service cloud offers 4 SMB and enterprise pricing plans billed annually.
Essentials – $25/user per month
- Chatter
- Salesforce mobile app
- Files
- Topics and recommendations
- Case auto-assignment
- Web and email case capture
- Case email auto-response
- Case escalation rules and queues
- Lead-contact account management
- 1 Service console app per org
- Basic omni-channel routing
- Omni-channel supervisor
- Knowledge (read only)
- Knowledge (read-write)
- Computer Telephony Integration (CTI)
- Phone
- Social Customer Service
- Live agent chat (limited functionality)
- Next best action
- Help center
- Customizable reports and dashboards
- Opportunity tracking
- Task management, activity feed
- Email integration with Outlook
- Google Apps integration
- Custom profiles and page layouts
- Lightning App builder
- AppExchange app integration
- Email templates
- Data and file storage per user
- Limited Lightning flow automation
Professional – $75/user per month
- All Essentials plan features except phone, live chat, and help center, plus:
- Service orders
- Service contracts and entitlements
- Work order management
- Asset management and product tracking
- Unlimited custom applications
- Developer Sandbox
- 2 Roles and permissions per org
- 3 Record types per object
Available add-ons:
- Knowledge (read-write) – $75/user/month
- Web services API – $25/user/month
- Developer Pro Sandbox
Enterprise – $150/user per month
- All Essentials and Professional plan features except phone, plus:
- Service console apps
- Advanced case management
- Advanced reporting features
- Offline access
- Web services API
- Lightning flow automation (unlimited)
- Roles and permissions
- Record types (per object)
- Salesforce identity
- Workflow approval
Available add-ons:
- Knowledge (read-write) – $75/user/month
- Chat (live agent) – $75/user/month
- Developer Pro Sandbox
- Full Sandbox
Unlimited – $300/user per month
- All Enterprise plan features, plus:
- Knowledge (read-write)
- Chat (live agent)
- Developer Pro Sandbox
- 1 Full Sandbox per org
- 24/7 Support and configuration services
Integrations
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
- Autotask
- ConnectWise
- JIRA
- Salesforce Service Cloud
- ServiceNow
- Zendesk
- Oracle Service Cloud
- Freshdesk
- Freshservice
- Desk.com
- Help Scout
- Cherwell Software
- Wrike
- SugarCRM
- Microsoft Dynamics CRM
- Zoho CRM
- Netsuite
- Autotask
- Close.io
- ConnectWie
- Infusionsoft
- Pipedrive
- HubSpot CRM
- Oracle Sales Cloud
- Base CRM
- CustomerGauge
- Act! Essentials
- Sap Hybrid Cloud for Customers
- Sage CRM
- Bullhorn
- Maximizer CRM
- Insightly
- Microsoft Dynamics GP
- Microsoft Dynamics AX
- QuickBooks
- Freshbooks
- Taxify
- Sage Intacct
- Sage 200
- Tipalti
- Plaid
- Shopify
- Volusion
- Ecwid
- Bigcommerce
- Magento
- Etsy
- Woocommerce
- Weebly
- SAPAnywhere
- Epages
- Oracle Eloqua
- Marketo
- HubSpot Marketing
- Act-On
- MailChimp
- Mailjet
- Allbound
- Autopilot
- Constant Contact
- Kissmetrics
- Facebook Lead Ads
- Campaign Monitor
- iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Company Email
info@salesforce.com
Contact No.
Company's Address
Salesforce Tower, 415 Mission Street, 3rd Floor
San Francisco, CA 94105
USA
Salesforce Service Cloud Comparisons
Popular Salesforce Service Cloud Alternatives
When you compare different CRM Software solutions you shouldn’t just explore their list of features and offered pricing packages. Consider that the app should be matching your standards and company so the more flexible their offer the better. Check which platforms are supported by HubSpot and Salesforce Service Cloud and be certain you will get mobile support for whatever devices you work on in your company. It may also be a good idea to examine which languages and countries are supported, because this might be a critical factor for many businesses.
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