LiveAgent
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Blog SEO Recommendations
- Blog Analytics
- Integrated Social Publishing
- Mobile Optimization
- Social Media Monitoring
- Social Media Publishing
- Social Media Analytics
- Social Media Bookmarklet
- Search Engine Optimization
- Calls-to-Action
- Progressive Profiling
- A/B Testing Landing Pages
- Segmentation
- Custom Lead Scoring
- Sales Lead Revisit Notifications
- Predictive Lead Scoring
- Event-based Segmentation & Scoring
- Email Optimizer
- Email Testing
- List Building
- Branching
- Email Lead Nurturing
- Sales Notifications
- Automation Templates (Recipes)
- Event-based Automation Triggers
Pricing Info
Pricing Info
HubSpot’s enterprise pricing scheme will depend on whether you’re interested to purchase the CRM, Sales, or Marketing module. Here are the details:
HubSpot CRM is available for free to all users. You can easily get started for free here.
HubSpot Marketing Suite, on the other hand, is offered in three packages designed to address varying needs and business requirements as well as volume of customers. A free trial option is also available.
Basic – $200/month (billed annually)
- 100 Contacts + $100 per 1k extra
- Content Marketing
- Email Marketing
- Social Media
- Analytics
Pro – $800/month (billed annually)
- 1,000 Contacts + $50 per 1k extra
- Everything in Basic, Plus:
- Salesforce Integration
- Marketing Automation
- Smart Content
Enterprise – $2,400/month (billed annually)
- 10,000 Contacts + 10 per 1k extra
- Everything in Pro, Plus:
- A/B Testing
- Predictive Lead Scoring
- Advanced Reporting
HubSpot Sales’s Basic package is free, and offers everything you need in order to adopt effective inbound sales processes. A Pro package is also available:
HubSpot Sales Basics – free
- Gmail & Outlook integration
- HubSpot CRM integration & API
- Email Scheduling
- Email Notifications
- Limited Email Tracking History
- Limited Email Templates
- Limited calling
- Limited documentation
HubSpot Sales Pro – $50/user/month
- All features from the Free plan (unlimited)
- Sequences
- Prospects
- Meetings
*A reporting add-on is available for all modules against a $200 one-time fee.
Integrations
Integrations
HubSpot integrates with the following business systems and applications:
- Zendesk
- LiveChat
- Zopim
- Snapengage
- Zapier
- Bitium
- Azuqua
- Pipemonk
- Shopify
- Wordpress
- Magento
- Survicate
- Wufoo
- Wistia
- Gravityforms
- BigCommerce
- Ektron
- Wrike
- ProjectManager
- Salesforce
- Zoho CRM
- Pipedrive
- Nimble
- TeamSupport
- Freshdesk
- Pipeliner CRM
- 1CRM
- Base CRM
- SurveyMonek
- Eventbrite
- SugarCRM
- LoginRadius
- MicrosoftDynamics
- Velocify
- Amity
- Workbooks CRM
- Mothernode
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TradeGecko, DeskDirector, RandStad
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HubSpot is an award-winning software platform that offers marketing, sales, and CRM tools to help you grow your company by forging more authentic relationships with your customers. As an all-in-one marketing platform, it also serves as an efficient content management software.
Company Email
Contact No.
Company's Address
HubSpot, Inc.
25 First St, 2nd Floor
Cambridge, MA 02141
USA
HubSpot Comparisons
Popular HubSpot Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Ticket Management
- Universal inbox
- Ticketing
- Hybrid ticket stream
- Automated ticket distribution
- Rules
- Time Rules
- Responsibility
- Departments
- Tags
- Service-Level-Agreement (SLA)
- Business hours
- Contact groups
- Contacts
- Agents
- Companies
- Contact fields
- Ticket fields
- SPAM filters
- Pause
- Filters
- Notes
- Ticket/Customer insights (CRM)
- Canned messages (Macros)
- Predefined answers
- Attachments
- Email notifications
- Agent collision detection
- Agent ranking
- Contact forms
- Contact form gallery
Live Chat
- Real-time chat
- Proactive chat invitations
- Chat button gallery
- Chat invitation gallery
- Chats overview
- Chat history
- Online visitors
- Chat distribution
- Real-time typing view
Social
Reporting
- Analytics overview
- Performance report
- Agent ranking overview
- Department report
- Tag reports
- SLA Compliance report
- SLA Log report
- Agent availability
- Agent report
- Channel report
Support Portal
- Customer portal
- Knowledgebase
- Forum
- Feedback & Suggestions
Gamification
- Gamification
- Rewards & Badges
- Levels
- Benchmarks and Leaderboards
Multilingual
- 39 translations available
- Language adaptable widgets
Pricing Info
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
The following plans are available:
Free: – $0
- 7 days ticket history
- 1 Incoming email acc.
- 1 Outgoing email acc.
- 1 Chat button
- 1 Custom filter/agent
- Customer portal
- Knowledge base
- White Glove Setup
Small Plan: $9/agent/month
- 1 Incoming email account
- 1 Outgoing email account
- 1 Live chat button
- Chat satisfaction surveys
- 1 API key + integration
- Knowledge base
- Customer Service
- White Glove Setup
Medium Plan: $29/agent/month
- Everything in Small plan
- Call center support
- 10 departments
- Interactive voice response
- Product training
- Custom domain hosting
- 20 Event rules
- 10 Time rules
- 5 SLA levels
Large Plan: $49/agent/month
- Everything in Medium plan
- 1 Whatsapp account
- 30 departments
- Multi-Knowledge base
- Senior account manager
- 2 Knowledge bases
- 100 Event rules
- Time report
- 10 SLA levels
- Audit log
Enterprise: $69/agent/month
- Includes all features from the Large plan
- Dedicated key account manager
- Priority support
- Assisted Whatsapp integration
- Custom billing setup
- Scheduled release management
- Service review call and reports
- Up to 40 custom roles
- Multileveled knowledge base
- Assisted channels integration
Integrations
LiveAgent supports over 195+ integrations including all major services, such as:
- Slack
- Shopify
- Pipedrive
- AWeber
- GetResponse
- MailChimp
- 2Checkout
- Braintree
- MagentoGo
- Opencart
- PrestaShop
- 3dcart
- Shopify
- CS-Cart
- Bigcommerce
- Actinic
- Fortune 3
- Volusion
- CoreCommerce
- X-Cart
- Adobe Business Catalyst
- Wordpress
- Joomla
- Drupal
- Weebly
- Wix
- GoDaddy
- SquareSpace
- Web.com
- Express Engine
- Highrise
- Nicereply
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
Company Email
Contact No.
Company's Address
616 Corporate Way, Suite 2-3278
Valley Cottage, NY 10989
LiveAgent Comparisons
Popular LiveAgent Alternatives
If you compare different CRM Software solutions you shouldn’t only analyze their features list and available pricing plans. Consider that the product should be adjusted to your requirements and company so the more flexible their offer the better. Learn which systems are supported by HubSpot and LiveAgent and be certain you will obtain mobile support for whichever devices you use in your company. You should also learn which languages and countries are supported, as this could be a critical factor for many businesses.
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