What is better HubSpot Service Hub or SherpaDesk? Today’s firms require the best Customer Support Software product to stay competitive. On this page we help you with choosing the right tool, by allowing you to examine HubSpot Service Hub and SherpaDesk down to the very details of their individual functions.
It's also possible to make use of our general scoring values, which rate the software overall quality and performance. HubSpot Service Hub got a 9.0 score, while SherpaDesk has a score of 7.5. Likewise, you may compare their general user satisfaction rating: 98% (HubSpot Service Hub) against 100% (SherpaDesk). Keep in mind to choose the application that best addresses your most urgent issues, not the software with the higher number of features.
Our team put a lot of effort to review all popular Customer Support Software solutions available on the market, but among them these three caught our special attention: Freshdesk, Zendesk, Freshdesk Omni.
Online customer service, support, and help desk solution native to the HubSpot suite. The software has a built-in conversations feature that helps boost customer engagement by adding context to customer communication. A universal inbox also collects messages from multiple channels, helping teams collaborate and provide better customer support.
SherpaDesk integrates with the following business systems and applications:
Salesforce Sales Cloud
QuickBooks
FreshBooks
QuickBooks Online
Microsoft Office 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Imagination Network, Badal Rain, Benson Consulting, MEA Financial
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SherpaDesk delivers a powerful, reliable customer management platform dedicated to IT businesses, enabling them to provide high-quality service to their clients.
Both HubSpot Service Hub and SherpaDesk were tested by a team of independent SaaS experts who prepared a thorough study of all core elements of each solution. Their final score was calculated by means of unique SmartScore system that gives a separate partial score to every element such as: main features, customer support, mobile device support, security, customer satisfaction and reviews in other media. Here at FinancesOnline we realize useful features are not the only factor essential to a business so we make sure we pay attention to all aspects of a solution prior to coming up with its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
