What is better HubSpot Service Hub or PlayVox? Getting the best Customer Support Software for your company is not that easy with various functions, choices, and terms to choose from. On the other hand, depending on our review platform will help you to simplify the selection process by reading all main solutions in one place.
For instance, you can compare HubSpot Service Hub and PlayVox for their tools and overall scores, namely, 9.0 and 8.4, respectively. Similarly, you can see which software has better general user satisfaction rating: 98% (HubSpot Service Hub) and 91% (PlayVox) to learn which one is the better choice for your business. Don’t simply pick the solution with the most attractive price, but the one that gives the most cost-effective value.
At the moment, the leading services in our Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Online customer service, support, and help desk solution native to the HubSpot suite. The software has a built-in conversations feature that helps boost customer engagement by adding context to customer communication. A universal inbox also collects messages from multiple channels, helping teams collaborate and provide better customer support.
PlayVox integrates with the following business systems and applications:
Salesforce
Zendesk
Five9
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Neustar, Thumbtack, XBOX ONE
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
PlayVox is a provider of call center quality assurance, training, and collaboration software for multiple channels including live chat, phone calls, emails, and social media.
No Customer Support Software will be able to solve all the requirements of a business. Even though core functionalities of HubSpot Service Hub and PlayVox are important you should also carefully explore the integrations supported by each software. In many cases your team will already be making use of other types of SaaS software in your company and it’s much better to opt for products that integrate well with one another. With that approach you can ensure a reliable transfer of data between your teams and apps, which can significantly reduce time devoted to migrating between one app and the next.
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