What is better HP Service Manager or WSDesk? The best Help Desk Software is a solution that can deal with your company’s specific needs. It’s easy to determine which solution is best suited for your industry if you review different products before you decide which one is the best.
As an example, HP Service Manager and WSDesk are scored at 8.3 and 8.0, respectively, for total quality and performance. Likewise, HP Service Manager and WSDesk have a user satisfaction rating of 84% and N/A%, respectively, which indicates the general satisfaction they get from customers. Moreover, talk to a current customer of the software and ask for their comments concerning the software in question.
We did our best to review all popular products available out there, but among them these three deserved our special attention: .
HP Service Manager offers integration with the following business systems and applications:
Ayehu
ERPM
IBM RTC
HP uCMDB
Oracle Enterprise Manager
VMware vSphere
UCCE
Seamless Technologies
Northcraft Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tunisie Electronique, HEMIT, University of Pretoria
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HP Service Manager is a service desk solution that provides businesses a vast selection of ITSM capabilities, big data, and social collaboration features.
WSDesk offers a free basic plan and two enterprise pricing licenses for users to choose from. Give the details a look, and select the best option for your business:
No Help Desk Software will manate to solve all the needs of a specific team. While key functionalities of HP Service Manager and WSDesk should matter you should also thoroughly study the integrations supported by a given app. Quote frequently your team will already be making use of some other B2B software in your company and it’s definitely better to opt for apps that integrate well with each other. With that approach you will be able to guarantee a reliable exchange of data between your teams and software used, which can considerably reduce time devoted to migrating between one product and the other.
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