What is better HP Service Anywhere or ConnectWise Control? If you need to get a convenient way to decide which Help Desk Software product is better, our exclusive system gives HP Service Anywhere a score of 8.1 and ConnectWise Control a score of 9.0 for general quality and performance. Furthermore, HP Service Anywhere is rated at 97%, while ConnectWise Control is rated 100% for their user satisfaction level.
You can also assess their product details, such as modules, tools, options, plans, prices, and many more. See whether the solution can customize at least part of its processes to guarantee the software fits your own business procedures.
Users who want to save some time or need a recommendation from our experts may want to take a look at these top choices for this year: .
Pricing information on HP Service Anywhere is available upon request. Users can try HP Service Anywhere for 30 days with no cost to see how this SaaS automated desk service can enhance their business IT service. The free trial version includes:
IT service desk that’s easy to use, administer, and configure
Data consolidated from all sources to solve and prevent user problems
Context-aware search that enables employees to help themselves
Powerful analytics to identify potential issues before they become problems
ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ConnectWise ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You should keep in mind that while both HP Service Anywhere and ConnectWise Control may provide an outstanding array of features every product could be designed for a different business size. If you are comparing features you may want to focus on a business type they are catering to. Certain functionalities might scale up with no problem for huge enterprises but if you have a small or medium business it’s usually better to stay away from paying for complex features that you may never use.
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