What is better HoduCC or Zendesk Chat? When you need an efficient Customer Support Software product for your organization you have to invest time and examine different alternatives. It doesn’t have to be challenging, and can be as easy as matching their functionalities in a table like the one below. You will also get a good idea how each product performs. For instance, on this page you can check HoduCC’s overall score of 8.0 and compare it against Zendesk Chat’s score of 8.5; or HoduCC’s user satisfaction level at 92% versus Zendesk Chat’s 100% satisfaction score.
The evaluation can help you see the pros and cons of each service, and make up your mind on which one suits you requirements better. On top of the rich features, the software that’s simple to grasp and use is always the better product.
If you would like to quickly find the top Call Center Software according to our experts we suggest you take a look at these services: JustCall, Freshdesk Contact Center, Zendesk.
HoduCC enterprise pricing plans are quote-based and are available upon request. You can expand the capabilities of the base product with add-on modules for IVR surveys, quality analysis, and SMS broadcasting. Contact a HoduSoft sales representative for more details.
HoduCC has an existing partnership with Zoho, a leading provider of CRM applications and other online office productivity software. With this integration, HoduCC can get leads from your Zoho CRM and use the lead’s contact details to make a call. Aside from Zoho, HoduCC integrates with SalesForce and other major CRM systems. For adding live chat features to your website, HoduCC offers a convenient way to do this via a plug-in.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UNICEF, Travelopod, Wapic Insurance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Omnichannel customer support software that helps contact centers deliver excellent customer service.
No Customer Support Software will be perfect enough to cater to all the needs of a specific team. Though core features of HoduCC and Zendesk Chat are important you should also carefully analyze the integrations supported by a given app. Quote frequently you will already be working with other types of B2B software in your company and it’s always more beneficial to opt for products that integrate well with one another. If you do that you can ensure a smooth transfer of data between your teams and software used, which can considerably reduce time devoted to migrating between one app and the next.
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