Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multichannel inbox
- Assignments and ownership
- In-thread collaboration
- Automations and rules
- Round-robin and load balancing
- Knowledge base and customer portal
- Live chat widget
- Analytics and SLAs
- AI Copilot
- AI agents and insights
Pricing Info
Pricing Info
Hiver offers three enterprise pricing plans as well as a free-forever plan. Here are the details:
FREE – $0/user/month
For teams just getting started with customer service.
- Shared Inboxes with Email, Live Chat, WhatsApp, and Voice channels
- Team collaboration features
- Knowledge Base
- Slack integration
- 24/7 email and live chat support
GROWTH – $25/user/month (billed annually)
Ideal for small teams to deliver effortless, multi-channel support.
- Everything in Free, plus:
- Service Level Agreements (SLAs)
- Customer Portal
- Rule-based Automations
- Conversation and Performance Analytics
- Integrations with CRM, E-commerce, Billing, and more
PRO – $45/user/month (billed annually)
For teams looking to scale their customer service operations.
- Everything in Growth, plus:
- CSAT Surveys
- Chatbots
- Load-balanced Round-robin assignment
- Custom Dashboards and CSAT/SLA Analytics
ELITE – $75/user/month (billed annually)
For teams looking to transform their support with advanced features.
- Everything in Pro, plus:
- Skill-based Routing
- Custom Roles and Permissions
- HIPAA compliance
- Okta SSO Integration
- Additional services and custom build hours
Add-on: Hiver AI – $20/user/month
Available for all paid plans.
- AI Copilot: Assists your team with an AI Summarizer, AI Compose, and Ask AI features.
- AI Agents: Autonomously performs actions like AI Tagging and AI Sentiment Analysis.
Integrations
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
support@hiverhq.com
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Basic Features
- Interface Overview
- Inbox
- Projects
- Priority Task List
- Gestures on Touch Devices
Managing Projects and Tasks
- Categories
- Calendar
- Repeating Tasks
- Project Labels
- Edit
- Project Attachments
- Project Templates
Collaboration
- Comments
- Sharing Projects
- Team
Advanced Features
- Searching
- Hashtags (#)
- Email Tasks
- Printing
- Keyboard Shortcuts
- Notifications
- iOS app
- Nozbe on Android
Pricing Info
Solo/Duo – $10/month or $8/month (billed annually)
- 1 – 2 Users
- Unlimited projects
- Basic productivity reports
- Email customer support
Small Business – $23/month or $18/month (billed annually)
- Up to 8 users
- Unlimited projects
- Basic productivity reports
- Priority support
Business – $99/month or $78/month (billed annually)
- Unlimited Users
- Unlimited projects
- Advanced productivity reports
- Advanced project sharing
- Dedicated training and introduction to Nozbe in the company by videoconference
- VIP support with a dedicated account manager
Integrations
Nozbe integrates easily with the following business apps:
- Evernote
- Dropbox
- Google Drive
- Box
- Google Calendar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Effective teams can get tasks and projects done with Nozbe system and apps for the Mac, Windows, Linux, and mobile devices.
Company Email
questions@nozbe.com
Company's Address
ul. Rozewska 18,
81-055 Gdynia,
Poland (Europe)
Nozbe Comparisons
Popular Nozbe Alternatives
No Collaboration Software will manate to cater to all the needs of a business. While core functionalities of Hiver and Nozbe are important you should also thoroughly analyze the integrations offered by every app. Quote frequently you will already be making use of various kinds of SaaS software in your company and it’s much more beneficial to select services that integrate well with each other. If you do that you will be able to be certain of an effortless transfer of data between your teams and software used, which can really reduce time wasted on migrating between one solution and the next.
Page last modified