What is better Hiver or EvantoDesk? There are lots of Help Desk Software products available for businesses right now. The ideal way to find out which service fits your needs best is to examine them side by side. For example, here you can examine Hiver and EvantoDesk for their overall score (8.8 vs. 8.0, respectively) or their user satisfaction rating (96% vs. 100%, respectively).
Additionally, you can review their individual modules and pricing stipulations as well as other valuable data below. When matching products make sure you examine their similar functions and mark their differences to obtain a clearer picture of both deals. Likewise, remember to check non-core factors such as security, backup, intuitiveness, and helpdesk support.
Our team put a lot of effort to prepare reviews of all popular Help Desk Software products offered on the market, but among all the ones we reviewed these three deserved our special attention: Salesforce Service Cloud, Zendesk, Freshdesk.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
EvantoDesk integrates with the following business systems and applications:
MailChimp
Twitter
Facebook
ClinicAppointments.com
Zapier
QuickBooks
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
Every time you test different Help Desk Software services you shouldn’t simply study their features list and available pricing plans. Pay attention to the fact that the app must be meeting your requirements and team so the more flexible their offer the better. Learn which systems are supported by Hiver and EvantoDesk and be certain you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, because this could be a key element for many firms.
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