What is better Hiver or Acquire? The perfect Customer Support Software is a service that can tackle your company’s specific demands. It’s easy to determine which choice is best suited for your company if you examine different products before you decide which one is the best.
For example, Hiver and Acquire are scored at 8.8 and 8.5, respectively, for overall quality and performance. Similarly, Hiver and Acquire have a user satisfaction rating of 96% and 99%, respectively, which suggests the general feedback they get from customers. Moreover, reach put to a current customer of the software and ask for their opinion about the software in question.
Those of you who are pressed for time or want a Help Desk Software advice from our team might want to investigate these top choices for this year: Zendesk, Salesforce Service Cloud, Freshdesk.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Acquire integrates with the following business systems and applications:
Microsoft Dynamic CRM
Zoho
Salesforce
Hubspot
Infusionsoft
SugarCRM
Zoho support
Freshdesk
Zendesk
Zapier
Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Samsung, Lexus, Audi, Kleer
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Acquire is an improved solution that has increased its capability from just live chat to become a complete multi-channel customer communication platform. It has innovative tools like speech recognition, one-way video support, visitor journeys, and real-time traffic analytics. With this full-stack, you can be confident with the support you provide.
Both Hiver and Acquire were tested by a team of independent B2B experts who prepared a thorough study of all key aspects of every app. Their total rating was calculated using our unique SmartScore model that gives a separate partial score to each component including: main features, client support, mobile support, security, customer satisfaction as well as reviews in other media. Here at FinancesOnline we know useful features are not the only factor essential to a business so we make an effort to pay attention to all sides of a app prior to giving it a final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
