What is better Hitsteps or ServiceNext? If you’re experiencing a difficult time deciding on the best Customer Support Software product for your situation, it’s a good idea to do a comparison of the available software and see which tool offers more positive aspects. For example, here you can examine Hitsteps (overall score: 8.0; user rating: 100%) vs. ServiceNext (overall score: 8.0; user rating: 96%) for their overall performance.
You can even see which one provides more features that you need or which has better pricing plans for your current budget constraints. Using a clear table to compare their features will significantly increase the possibility of finding the best product for your company. Pay attention to other aspects of the software for example intuitiveness, adaptability, scalability, and pricing plans.
We did our best to review all popular Business Intelligence Software services that you can find on the market, but among them these three caught our special attention: Sisense for Cloud Data Teams, Sisense, Looker.
Hitsteps Web Analytics offers a basic free package, and severalSMB and enterprice pricing plans for advanced users. Check the details and choose your plan:
Hitsteps integrates with the following business systems and applications:
HTML
WordPress
Joomla
Drupal
Shopify
Prestashop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Market Twister, Zethus, Preferred Traffic
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful real-time visitor management and live chat service that allows you to monitor visitors stream and follow each visitor’s pageviews to know more about them. It can determine visitors’ locations, operating systems, browsers, and devices used. With that information, engagement is more colorful, and lead generation a high possibility.
ServiceNext offers deep business integrations with the following software:
Salesforce
ServiceNow
Oracle Business Applications
Workday
SAP Applications
The platform also allows API integration across various ERP and CRM systems modules.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Body Shop, EnerSys, Skoda
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ServiceNext empowers businesses to provide seamless and personalized support experiences, leveraging AI technology to deliver efficient and tailored customer assistance.
Almost as important as functionalities and user support responsiveness are pricing plans given by Hitsteps and ServiceNext. Even though pricing should not be the sole factor it’s surely a key thing to think about. You should try to find a flexible pricing package that can be matched with your team size and effortlessly scaled up when your business grows. You should be certain you don’t pick pricing plans that include complex features that you won’t use and always make an effort to get in touch with the vendor directly as big companies can often count on discounts. You should also give a chance to a free trial or demo of each service to spend at least some time using it. It’s a helpful experience that doesn’t ask you to pay any money and gives you a solid overview of what it feels like to work with Hitsteps and ServiceNext.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
