HelpWire
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Easy session initiation
- Support for multiple workstations
- Cross-platform connections
- Multi-monitor viewing
- Drag-and-drop file transfer
- Integrated chat
- Client directory
Pricing Info
Pricing Info
Contact Eltima for enterprise pricing information and other product details. You may also submit a request for a demo to see if the software is a perfect fit for your business.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HelpWire enables engineers to control, diagnose, and repair any client equipment remotely.
Company Email
support@eltima.com
Contact No.
Company's Address
Ste 5 Horsford’s Business Centre
Long Point Road, Charlestown, Nevis
HelpWire Comparisons
Popular HelpWire Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- 2-way desktop sharing
- Browser-based solution
- File and clipboard transfer
- Instant messaging chat
- Multi-monitor support
- Logoff/logon & switch user
- Whiteboard tools
- Restart in safe mode
- Reboot & automatically reconnect
- Perform administrative tasks
Pricing Info
- Monthly Plan: $30
- Annual Plan: $300
Features
- Unlimited number of concurrent support sessions using a single seat
- Up to 150 unattended computers per seat
- Each seat can be used on a single computer at a given time
- Automatically renews at the end of each purchased term
Integrations
Information not available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Techinline FixMe.IT is a tool that enables users to instantly view, diagnose, and resolve technical issues on a remote computer without pre-installing software. Through the software, users can easily launch a remote session using only a browser and an Internet connection. These features make it easier for agents to provide instant, on-demand customer support.
Company Email
sales@techinline.com
Contact No.
Company's Address
Techinline Limited, 5 Jupiter House, Calleva Park, Aldermaston Reading, Berkshire RG7 8NN, United Kingdom
FixMe.IT Comparisons
Popular FixMe.IT Alternatives
Every time you research different Customer Support Software solutions you shouldn’t simply analyze their list of features and available pricing packages. Pay attention to the fact that the app must be meeting your needs and team so the more flexible their offer the better. Learn what OSes are supported by HelpWire and FixMe.IT and make sure you will get mobile support for whichever devices you use in your company. You should also find out which languages and geographies are supported, because this may be a critical factor for many businesses.
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