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Compare Helpshift vs LiveChat

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Helpshift or LiveChat? If you need a competent Customer Support Software product for your enterprise you should make time to evaluate a wide range of alternatives. It doesn’t have to be complicated, and can be as easy as matching their functions in a table like the one below. You will also get a quick idea how each product functions. As an example, on this page you can see Helpshift’s overall score of 8.9 and compare it against LiveChat’s score of 9.0; or Helpshift’s user satisfaction level at 89% versus LiveChat’s 96% satisfaction score.

The assessment can help you see the good and bad points of each application, and make up your mind on which suits you requirements better. Aside from the main features, the application that is easy to understand and use is always the better choice.

Those of you who want to save some time or would like to get a Customer Support Software suggestion from our team might want to investigate these top choices for the current year: Freshdesk, Freshdesk Omni, Zendesk.

If you are still having second thoughts about which product will be best for your company it might be a sound idea to check out each service’s social metrics. Such metrics are frequently a way to see how popular a given service is and how wide is its online presence. For instance, in case of Facebook Helpshift has 6796 likes on their official profile while LiveChat profile is liked by 13622 people.

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