What is better Helpshift or Zendesk Chat? There are numerous Customer Support Software products available for businesses today. The ideal way to find out which service fits your needs best is to compare them side by side. For example, here you can assess Helpshift and Zendesk Chat for their overall score (8.9 vs. 8.5, respectively) or their user satisfaction rating (89% vs. 100%, respectively).
Additionally, you can compare their capabilities and pricing terms and other valuable information below. When matching products be sure to check their corresponding capabilities and mark their distinctive elements to obtain a clearer picture of both deals. What is more keep in mind to assess secondary features such as security, backup, intuitiveness, and customer support.
In case you you want to quickly decide on the best Customer Support Software according to our review team we advise you take a look at one of these services: Zendesk, Freshdesk Omni, Freshdesk.
Helpshift offers four SMB and enterprise pricing plans, depending on the number of your active web and app users per month and the size of your customer support team. Give the details a look, and choose the best plan for your organization:
A customer support platform for web and mobile app developers and product teams; which has smart segmentation, automated issue resolution, and advanced chat functionalities.
Both Helpshift and Zendesk Chat were reviewed by a panel of independent SaaS experts who conducted a full examination of all core aspects of each service. Their ultimate rating was calculated with unique SmartScore system which gives a separate partial score to every element including: main features, client support, mobile support, security, customer satisfaction and media presence. We are aware that useful features are not the only thing essential to a business so we make an effort to pay attention to all sides of a app before calculating its final score.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
