What is better Helpie or Document360? Different companies want different types of Knowledge Management Software. To learn which solution fits your needs, think of evaluating various alternatives feature by feature including their terms and costs. Furthermore, you will get a quick idea of their general performance and customer feedback by checking our smart scoring system.
The results are: Helpie (8.0) vs. Document360 (9.0) for general quality and usefulness; Helpie (N/A%) vs. Document360 (97%) for user satisfaction rating. Analyze their high and weak points and find out which software is a better option for your company. One simple but effective tip is to note down the strengths and weaknesses of both services side by side and find out which solution has more benefits.
We did our best to review all popular Knowledge Management Software services that you can find on the market, but among them these three deserved our special attention: ServiceNow Knowledge Management, Zendesk, Zendesk.
Document360 can be integrated with the following third-party applications:
Intercom
Olark
Disqus
Google Analytics
Segment
Teams
Slack
Webhook
Freshdesk
Zendesk
Intercom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Stackify, monday.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and scalable knowledge base solution for internal users and customers to enable self-service. Flexible and scalable, the application lets you expand content as your business also expands. Aside from letting it grow with your business, it keeps versions tight with its fully automated version control module.
All the data, information and opinions that we presented in this comparison were collated from official vendor pages, advertising content available online, actual experience from real clients as well as our individual hands-on use of each solution by an expert. We put a lot of effort to thoroughly examine each service, as a result we not only study it ourselves, but we also correlate our observations with experiences of other members from the SaaS community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
